Windows 10: [Win10] Gaming Mouse Scroll-Wheel Malfunction

Discus and support [Win10] Gaming Mouse Scroll-Wheel Malfunction in Windows 10 Drivers and Hardware to solve the problem; I have a 1 year old PAWHITS Gaming mouse which has recently begun to have problems with its scroll-wheel. When ever I attempt to scroll down it jerks... Discussion in 'Windows 10 Drivers and Hardware' started by SentinelGhost, Sep 7, 2019.

  1. [Win10] Gaming Mouse Scroll-Wheel Malfunction


    I have a 1 year old PAWHITS Gaming mouse which has recently begun to have problems with its scroll-wheel. When ever I attempt to scroll down it jerks up or doesn't function at all.


    Troubleshooting I have tried so far:

    • Disassembled the mouse, clearing away any debris, cleaning the scroll wheel.
    • Uninstalled and reinstalled the HID-compliant mouse driver multiple times.
    • Updated Windows.
    • Adjusted Scroll wheel sensitivity and settings.

    I suspect the cause is something to do with the Mouse Driver as its version seems quite old.


    [Ver: 10.01.18362.1] 21/06/2006


    I don't believe its hardware issue as the mouse is still relatively new and I couldn't find any faults when I took it apart.



    Hope someone can help!

    :)
     
    SentinelGhost, Sep 7, 2019
    #1

  2. Windows 10 mouse scroll wheel issue

    Hi,

    There can be numerous causes of the issue that you're having with your mouse scroll wheel speed such as outdated drivers, dirt, damaged cables, and more. To correct such issue, we suggest that you adjust the scroll speed of your mouse wheel using the steps
    below:

    • Click Start > Settings.
    • Go to Devices > Mouse & touchpad.
    • Under Choose how many lines to scroll each time, move the slider to the right to make the speed of your mouse wheel faster.

    With regard to cleaning the inside of your mouse, you have to contact its manufacturer to get proper instructions.

    You can find more information about troubleshooting mouse issues in this
    article
    .

    Update us on the status of the issue.
     
    Angela Pun, Sep 7, 2019
    #2
  3. Booms Win User
    Mouse Wheel Scroll Too Fast


    Hi,
    I have a Microsoft Keyboard & Mouse 2000, but, each time I slow the speed of the scrolling using the mouse wheel it works fine, until I reboot the PC. Then, on restarting the speed is super fast again (too fast to really control).
    Does anyone have any suggestions, please?
    Many thanks.
     
    Booms, Sep 7, 2019
    #3
  4. dalchina Win User

    [Win10] Gaming Mouse Scroll-Wheel Malfunction

    Windows 10 not registering Mouse Scroll Wheel input


    Hi, welcome to tenforums.

    Suggest you try:
    a. A different mouse
    b. Safe mode (will use different driver)
    c. Check inside mouse- dirt can get into mouse around the scroll wheel - I find cat hairs accumulate
    d.Check the value of


    [Win10] Gaming Mouse Scroll-Wheel Malfunction [​IMG]

    "WheelScrollLines"="0" - probably disables scrolling.
     
    dalchina, Sep 7, 2019
    #4
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[Win10] Gaming Mouse Scroll-Wheel Malfunction

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