Windows 10: Win10 Home->Pro Upgrade Problem

Discus and support Win10 Home->Pro Upgrade Problem in Windows 10 Updates and Activation to solve the problem; Hi, This morning I bought Pro for this laptop, via the Store app. It goes to install it right away, after a prompt, the install fails. I try again,... Discussion in 'Windows 10 Updates and Activation' started by ericlnu, Dec 17, 2019.

  1. ericlnu Win User

    Win10 Home->Pro Upgrade Problem


    Hi,


    This morning I bought Pro for this laptop, via the Store app. It goes to install it right away, after a prompt, the install fails. I try again, checking for updates. Supposedly does it (runs TiWorker in the background, etc.). I reboot, it having been finished (AFAICT). After the reboot, it runs the update. Usual splash showing progress made, etc. Starts up normally after. I log in, find the machine thinks it's running Enterprise, and it's not activated. It's linked to my MS account, and I have another machine (another laptop) that has Pro on it, activated normally (an upgrade from 7 done a long while ago). This laptop is running Slow Ring preview (OS build 19041.1). The other was on slow, but I recently switched it to a regular build.


    I've tried rebooting, troubleshooting the activation, looking for answers on the web (including this site and the KB), and nothing seems to work. I made a report via Feedback Hub app too.


    I usually figure this stuff out on my own, but I need an actual support person in sales or something to fix this. I check my order in my account, and I don't see any "digital license" or "activation key" thingy there anywhere.

    :)
     
    ericlnu, Dec 17, 2019
    #1

  2. Upgrading OEM Win10 Home to MSDN Win10 Pro

    Moving to a new PC that I'm building myself. Currently running Dell OEM Win10 Home. New PC will have Win10 Pro, MSDN (multi-activation or retail keys) version.


    My backup software can do a "system transfer" that will allow me to transfer everything (OS and applications) to the new computer.


    Should I upgrade from OEM Home to MSDN Pro on the old computer and then transfer everything to the new computer?


    Or just install Win10 PRO MSDN on the new computer and use the backup software vendor's application transfer program to move the applications and registry entries?


    My goals are:

    1. Not have any "dinosaur bones" either from the OS on my SSD from the old OEM Home version on the new PRO version

    1. Not have to reinstall and reconfigure everything (which would take about a week)

    Thanks for any advice I can get...
     
    bobmac1547, Dec 17, 2019
    #2
  3. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Dec 17, 2019
    #3
  4. Win10 Home->Pro Upgrade Problem

    Win10 Pro

    Hi, I bought a Win10 upgrade license on my old laptop. At the time I had a lot of issues upgrading the OEM Win10 Home as the upgrade purchase didn;t come with a product key. After lots of phone calls with MS they eventually provided me with a product key
    and the laptop was upgraded to Win10 Pro.

    I now have a new laptop and still require the Pro functionality. Following the steps here (which also tells me my Win10 Pro upgrade license is transferrable):

    How to Transfer your Windows 10 License to a New Computer

    the OEMWin10 Home->Pro Upgrade Problem :DM Win10 Home didn't upgrade using the MediaCreationTool (it just offers to install Win10 Home), and the System > Upgrade and Settings > Activation upgrade function doesn't accept the product key I've purchased.

    Any help would be appreciated - although useful Win10 is awful to upgrade and MS seem to have deprecatated a lot of their contact options.
     
    FractalMonkey, Dec 17, 2019
    #4
Thema:

Win10 Home->Pro Upgrade Problem

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