Windows 10: Win10 Laptop + 2 Screens Not Working After Recent Updates

Discus and support Win10 Laptop + 2 Screens Not Working After Recent Updates in Windows 10 Drivers and Hardware to solve the problem; My work laptop has been working fine for the last couple months on Win10 Technical Preview using the laptop screen in between a couple monitors for a 3... Discussion in 'Windows 10 Drivers and Hardware' started by CaseyC, May 20, 2015.

  1. CaseyC Win User

    Win10 Laptop + 2 Screens Not Working After Recent Updates


    My work laptop has been working fine for the last couple months on Win10 Technical Preview using the laptop screen in between a couple monitors for a 3 screen multiple monitor setup, but something broke it in a recent update back on 10074. Basically I can only ever have 2 screens now.
    Here's my setup: MSI G60 laptop nVidia 870M vid card with nVidia driver for Win10 version 352.84 ASUS 24" monitors x2 with Newegg Rosewill MiniDisplay port to HDMI cables
    If I plug in both monitors, I only get display on the 2 monitors, and not the laptop screen. If I unplug the 1st monitor, the laptop screen starts working again. If I unplug the 2nd monitor and plug the 1st back in only the laptop and 1st monitor work.
    1 Monitor plugged in, nVidia control panel: http://imgur.com/P5FyiLM
    1 Monitor plugged in, Windows control panel: http://imgur.com/rmcJvpD
    Both monitors plugged in, nVidia control panel: http://imgur.com/wLFJRnz
    Both monitors plugged in, Windows control panel: http://imgur.com/n0DtD1M
    As you can see in the above screen shot, Detect displays does nothing when both monitors are plugged in and the laptop screen is not displaying anything.
    It stopped working a couple days ago when a couple security updates I let it install finished, and it was before 10122 dropped.
    So far I've tried:
    * Uninstalling those updates
    * Uninstalling and clean installing all the recent nVidia drivers all the way back to 347.25 (including 347.52, 347.88, 350.12, 352.63, and the most recent Win8 352.86)
    * Updated my Intel 4000 drivers to 15.36.19.64.4170
    * Updated to build 10122 last night hoping it would fix it, but it didn't.
    * Reinstalled nVidia's 352.84 after the update.
    I used to be able to get the Intel HD Graphics control center to open, but it's not working now, not sure if that's a clue.
    Up until now Win10 has been a lot more stable on this particular laptop than Win7 was a few months ago (frequent BSODs).
    Anything else I can try?

    :)
     
    CaseyC, May 20, 2015
    #1

  2. upper 2 rows of keyboard not working after today's win10 update 8/13/2015

    after today's win10 update, the top 2 rows of keyboard not working . I am using the onscreen keyboard to write this. I am using Toshiba 64bit laptop. Help?
     
    RobinOwensUP, May 20, 2015
    #2
  3. Outlook 2001 not working after updates to Windows 10

    Yes of course two.!.

    First question is how do I make the latest Win 10 which I think is 1709 allow Outlook 2002 to work and/or is Microsoft going to fix whatever is the problem in Win10. At the present the error message tells me to update something which cant be done. ( NB
    I uninstalled the latest Win 10 update which took all night which rolled back to 1703 and allows Outlook to work but now I cant turn off or restart the laptop without Win10 updating again)

    Second question. Is it possible to migrate all the Outlook 2002 data on my hard disk to a current application that is Win10 compatible. Preferably to Mail and Calendar.
     
    KeithVincett, May 20, 2015
    #3
  4. Win10 Laptop + 2 Screens Not Working After Recent Updates

    Just registered here to say that I have the same exact problem. My machine is a Samsung Series 9, I normally have 2 external monitors connected (1 via HDMI, 1 by VGA) and I can only get one of the external monitors to work at a time.

    I can get my Intel HD Graphics control center to open but it is no use, more than 1 external monitor at a time will not detect.
     
    kinnakattak, May 26, 2015
    #4
  5. Mystere Win User
    Usually, there is a function key you have to press to switch between different modes. FN+Something and it switches from laptop-only, to External-only, to External+Laptop. Have you Tried toggling this switch?
     
    Mystere, May 26, 2015
    #5
  6. I'm able to get one screen at a time working this way but not both simultaneously. This just started happening after my update to 10122, I can't recall what build I was on before.
     
    kinnakattak, May 26, 2015
    #6
  7. CaseyC Win User
    This was a deal breaker for me, and as much as I've liked Win10's different desktop backgrounds on all 3 of my screens, I gave up and just went back to Win7. After losing the 3rd screen and with all my windows resetting every time I locked the machine for more than 2 minutes, (sleeping the machine instead of locking it was my workaround) it's just not worth the hassle until it's stable.
     
    CaseyC, May 26, 2015
    #7
  8. Mystere Win User

    Win10 Laptop + 2 Screens Not Working After Recent Updates

    Is your setup using two different video cards? For example, and internal Intel chipset for the laptop display and NVidia for the external? If so, there seems to be a known issue with using multiple video cards together. It may be that both drivers have to support DirectX12 or a specific version of the WDM model for this to work seamlessly, and you just have to wait for both drivers to be in sync.

    In fact, the Intel drivers you mention are not windows 10 drivers, they're Windows 8.1 drivers, and only support DX 11.2.
     
    Mystere, May 26, 2015
    #8
  9. CaseyC Win User
    That's a possibility, there is definitely an Intel graphics onboard and the nVidia that has the miniDisplayPort x2 and x1 HDMI out, and I'm pretty sure the onboard governs the laptop screen.

    I think the kicker is that it works fine with onboard + 1 vid card out, or no onboard + 2 vid card out but not all 3, onboard + 2 vid card out.
     
    CaseyC, Apr 5, 2018
    #9
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Win10 Laptop + 2 Screens Not Working After Recent Updates

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