Windows 10: Win10 Mail app hanging?

Discus and support Win10 Mail app hanging? in Browsers and Email to solve the problem; Trying to setup Mail app, and it won't let me past the "Add account" screen ... I added a hotmail account, it indicated that was successful. I added a... Discussion in 'Browsers and Email' started by grumpyoldmen, Jun 18, 2016.

  1. Win10 Mail app hanging?


    Trying to setup Mail app, and it won't let me past the "Add account" screen ... I added a hotmail account, it indicated that was successful. I added a Yahoo mail account, again indicated success ... but it keeps returning to the "Add account" screen, and the "Ready to go" button is greyed out / non-clickable.

    Does anyone have any suggestions on how I can get past this?

    :)
     
    grumpyoldmen, Jun 18, 2016
    #1
  2. Palcouk Win User

    Outlook closes unexpectedly, Win 10 Anniv

    Win10 mail is a completely different program to MS Outlook which is included in some versions of MS Office

    If the problem is with the Win10 mail app you should be posting to both the win10 and outlook.com groups
     
    Palcouk, Jun 18, 2016
    #2
  3. My Outlook contacts not showing in my "People" option on my phone

    Does this concern a device running Win10 Mobile or a computer running Win10?

    Your Microsoft Account's username and password are the same for Outlook.com (webmail); i.e.,
    Outlook.com - Microsoft free personal email

    To make matters even more confusing, the Mail app on a Win10 computer is called Outlook Mail app on a Win10 Mobile device!

    ...then there's MS Outlook (part of MS Office and Office365)!
     
    PA Bear - MS MVP, Jun 18, 2016
    #3
  4. Win10 Mail app hanging?

    Two things you can try
    One run a Command Prompt Admin SFC /Scannow
    Link in my Signature
    Also an in-place Upgrade
    Again link in my Signature

    Let us know how you get on
     
    hTconeM9user, Jun 18, 2016
    #4
  5. LM2007 Win User
    I have the same, problem. I tested creating or adding the email account in another Windows account and it was added, but as soon as i sing in again with my Windows account and open again the Mail app everything is gone, tell us if Admin SFC /Scannow fixed the problem, grumpy.
     
    LM2007, Jun 21, 2016
    #5
  6. snickie Win User
    Have you by any chance changed the settings in 'Settings->Privacy'? I had the same problem. Check that these settings allow for:
    "Lets app access and send email".
    You probably have to change the settings for 'Contacts' and 'Calendar' if you use them.
     
    snickie, Jun 21, 2016
    #6
  7. LM2007 Win User
    That did the trick for me, thank you so much. Is odd that none of Microsoft Troubleshooters packages detect it, luckily and gratefully we have this amazing forums
     
    LM2007, Apr 5, 2018
    #7
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Win10 Mail app hanging?

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