Windows 10: Win10 update unfinished install for personal settings Aug 2018, hung on black screen

Discus and support Win10 update unfinished install for personal settings Aug 2018, hung on black screen in Windows 10 Installation and Upgrade to solve the problem; An automatic Win10 update downloaded to my laptop in the last couple of days, not sure exactly when, Aug. 12-14/18? It installed upon shutdown. When... Discussion in 'Windows 10 Installation and Upgrade' started by DZ5, Aug 16, 2018.

  1. DZ5
    DZ5 Win User

    Win10 update unfinished install for personal settings Aug 2018, hung on black screen


    An automatic Win10 update downloaded to my laptop in the last couple of days, not sure exactly when, Aug. 12-14/18? It installed upon shutdown. When I next booted up, the installation proceeded, then when I logged in (to MS option) it showed a small box, Updating personal settings. After a while there was no progress, and the box inquired to wait for program to respond or close. I closed, shut down and tried several reboots, but could not get past the personal settings update phase, which showed only a dark screen and my cursor arrow; no info box on function or progress message showed up again. I tried starting with power+del which cured a similar problem a couple of years ago.

    I was able to logon under a different infrequent user, but this update does not show in the update log.

    How can I get through the black screen hangup? I'm no techie.

    :)
     
    DZ5, Aug 16, 2018
    #1
  2. BILL COSTER
    Bill Coster Win User

    Personalized settings (not responding) after installing cumulative updates

    Followed step by step instructions

    Still Black screen with personalized setting window in left to corner

    Remove the next update

    Still black screen with personalized setting window
     
    Bill Coster, Aug 16, 2018
    #2
  3. MH7MH7MH7
    mh7mh7mh7 Win User
    Personal settings not responding and black screen

     
    mh7mh7mh7, Aug 16, 2018
    #3
  4. ATANAS DIMITROV
    atanas dimitrov Win User

    Win10 update unfinished install for personal settings Aug 2018, hung on black screen

    Latest win10 Update 1803 cant install?

    I am having a issue with this update,. I fallow the steps via windows update, DL the update, shows install. ask me to reboot pc. after reboot its start the update install pc reboot several times. On the last time, I get a message saying" Restoring windows to previous version". Then it takes me back to windows, and i get a message update could not be installed.
    In windows update-control panel it shows update waiting for reboot. i click on it and does same thing. after install it restore to previous version. what is going on?
    I have disable windows firewall for time being.
    specs
    Z97 Pro gamer MB 4790k @4.7 DDR3 2400 RAM Win10 x64 M.2 and SSD.
     
    atanas dimitrov, Aug 16, 2018
    #4
Thema:

Win10 update unfinished install for personal settings Aug 2018, hung on black screen

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