Windows 10: win10 updated, keep randomly crashing and blue screen. help please!!!!!

Discus and support win10 updated, keep randomly crashing and blue screen. help please!!!!! in Windows 10 Drivers and Hardware to solve the problem; Loading Dump File [C:\Users\cf\OneDrive\Documents\MINIDUMP\091119-16062-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available... Discussion in 'Windows 10 Drivers and Hardware' started by ynnyzz, Sep 11, 2019 at 6:37 PM.

  1. ynnyzz Win User

    win10 updated, keep randomly crashing and blue screen. help please!!!!!


    Loading Dump File [C:\Users\cf\OneDrive\Documents\MINIDUMP\091119-16062-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 18362 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff801`6ac00000 PsLoadedModuleList = 0xfffff801`6b047590
    Debug session time: Wed Sep 11 15:25:56.191 2019 (UTC - 4:00)
    System Uptime: 0 days 0:07:54.044
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .........
    Loading User Symbols
    Loading unloaded module list
    ...........
    For analysis of this file, run
    !analyze -v
    nt!KeBugCheckEx:
    fffff801`6adc10a0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffb18d`b72e62b0=000000000000007e




    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801781317f4, The address that the exception occurred at
    Arg3: ffffb18db72e72c8, Exception Record Address
    Arg4: ffffb18db72e6b10, Context Record Address

    Debugging Details:
    ------------------

    *** WARNING: Unable to verify checksum for win32k.sys

    KEY_VALUES_STRING: 1


    :)
     
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
  3. iuppiter Win User
    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    win10 updated, keep randomly crashing and blue screen. help please!!!!! [​IMG]
     
  4. Rose Cal Win User

    win10 updated, keep randomly crashing and blue screen. help please!!!!!

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
Thema:

win10 updated, keep randomly crashing and blue screen. help please!!!!!

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