Windows 10: Win10 updates, now can't go into hi-res display

Discus and support Win10 updates, now can't go into hi-res display in Windows 10 Graphic Cards to solve the problem; My son's laptop was hooked up to a 4K 60hz display on HDMI 1. After an automatic update the laptop will only work with the monitor at a lower Hz on... Discussion in 'Windows 10 Graphic Cards' started by 3DPiper, Feb 16, 2021.

  1. 3DPiper Win User

    Win10 updates, now can't go into hi-res display


    My son's laptop was hooked up to a 4K 60hz display on HDMI 1. After an automatic update the laptop will only work with the monitor at a lower Hz on HDMI 2. For some reason, the computer isn't recognizing the monitor at 60hz on HDMI 1. If we hook anything else up to HDMI 1 on the monitor, it displays it. How can we fix this?

    Edit: The monitor is an Asus MG28U. The computer IS going into 4K 60Hz, but the monitor is not showing up at that resolution/frequency on HDMI 1. If we use a lower resolution (another HD res Ultrabook), it DOES work on HDMI 1. It is sounding like a monitor problem

    :)
     
    3DPiper, Feb 16, 2021
    #1
  2. user33331 Win User

    Win10: windows update stuck at never ending loop ?

    When in win10:
    • Update&security -> Windows update -> Finding update... .... .... ....
    Planning to download the latest Win10.ISO (vers.1803) and manually update:
    - Then wait that my ordered new SSD arrives and clone the old HDD to it.
     
    user33331, Feb 16, 2021
    #2
  3. Display driver not supporting and device manager not showing Display adapter option

    Hi Maheen,

    Thank you for posting in Microsoft Community.

    This issue could have occurred due to these reasons:

    • Incorrect settings.
    • Corrupt or outdated display driver.
    Try the steps listed here and check if it helps:

    Method 1:

    I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

    Method 2:

    If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

    Step 1: Uninstall display driver.

    • Right-click on the Start Button and click on
      Device manager.
    • Double-click on Display Adapters to expand.
    • Right-click on the display adapter driver that is listed and select properties.
    • In the window opened, click on drivers tab.
    • In the drivers tab, Click on Uninstall option.
    Now restart your computer and check, if the problem persists try step 2.

    Step 2:

    Re-install display driver from the manufacturer website.

    Let us know if the issue is resolved or if you need further assistance, we will be glad to help.
     
    Akheel Ahmed, Feb 16, 2021
    #3
  4. Win10 updates, now can't go into hi-res display

    Win10 doesn't know my (compatible) display adapter

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you follow the steps below:

    Method 1: Run the hardware and devices

    Please follow the steps below:


    • Type “Troubleshooting” on the Windows Search bar and hit enter.

    • On the left side of the Troubleshooting window, click on “View all”

    • Click on Hardware and Devices. Please provide a password if asked for it and click ok.

    Method 2: Uninstall and reinstall display adapter.

    Follow the steps to update the display adapter:


    • Press Windows key + R key. Type "devmgmt.msc" and click Enter.

    • Expand Display Adapter.

    • Double-click on the Display Adapter.

    • In Properties, go to Drivers Tab and click on Uninstall.

    • Reinstall the Display adapter from the Manufacturer's Website and see if it helps.
    Restart the computer and check.
    Hope this helps. Please respond if you have further related issues.

    Regards,
     
    Jesinta Rozario, Feb 16, 2021
    #4
Thema:

Win10 updates, now can't go into hi-res display

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