Windows 10: win10 upgrade impacting display

This problem is about display of software function after a windows 10 upgrade.

Background.

I've been a long time user of windows 7, and on that desktop platform I have 3 versions of Corel's Video studio Ultimate installed. They've all worked well, until I did an in-place upgrade to windows 10 on 2 Dec 2019.


Situation

Since the upgrade, all the applications on the desktop and all the ones I've tried from folders have started OK, including video studio. However in the VS case, when I select a Share mode that should enable render of an open project file, the display does not respond correctly. A pane half opens and hangs. The normal response is for the share pane to open fully within 2-3 sec. Now, every VS version hangs at the same place and function.


Troubleshooting

I've re-installed all of the VS versions the same ones that worked on the same platform under windows 7 twice, including the last time a really vigorous clean-up of all the elements and associated sub-programs, each version clean-up involving a windows uninstall, use of the Corel clean-up tool, and removal of all the files/folders. Re-boot, followed by a re-install, and then test. On 1st open, with a short project clip, selecting the Share panel opens quickly in 2-3sec. Thereafter it just hangs on the same function - give up and kill it using task manager after 30+sec. Re-install again, same result.


I have screen captured clips showing what should happen, and what now does happen. Since you don't allow .wmv files, I've extracted jpg images to illustrate attached.

this is the display of what does happen




and this is the display of what should happen




How could an upgrade to windows 10 give this result? Not an application issue - 3 versions all have the same result and each one has been re-installed under windows 10 home v1909 several times. I assume - since the display is involved - that it's a display issue, but that's only an assumption. I've chosen the topic which seems to fit the situation . . . .


I have a 2 week old full system backup of the windows7 platform I can revert to, but I'd rather solve this win10 issue.

:)

 

Win10 doesn't know my (compatible) display adapter

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below:

Method 1: Run the hardware and devices

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2: Uninstall and reinstall display adapter.

Follow the steps to update the display adapter:

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand Display Adapter.
  
• 
  Double-click on the Display Adapter.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall the Display adapter from the Manufacturer's Website and see if it helps.
  

Restart the computer and check.
Hope this helps. Please respond if you have further related issues.

Regards,

 

Windows Upgrade and display problems

Hello Mark,

We realize the inconvenience you are experiencing with display after upgrading to Windows 10. We will certainly help you.

This issue generally occurs due to corrupted or faulty device drivers on your system. Let's try updating the drivers and check if it helps to resolve the issue:

Step 1: I would suggest you to update your graphic card drivers and check if it helps.

You can update drivers from the Device Manager.

• • Right click on Start Menu and click on Device manager.
    
  • Select and expand Display adapter.
  • Right click on the Display device and select Update driver.

Step 2: If the issue still persists,
uninstall and reinstall Graphic drivers.

• Press Windows key + R key.
• Type devmgmt.msc and press
  Enter.
• In device manager go to display adapter.
• Right click and uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

For reference:

How
to: Install and Update drivers in Windows 10

Let us know the result. We will be happy to assist you further.

Thank you.

 

Win10: windows update stuck at never ending loop ?

When in win10:

• Update&security -> Windows update -> Finding update... .... .... ....

Planning to download the latest Win10.ISO (vers.1803) and manually update:
- Then wait that my ordered new SSD arrives and clone the old HDD to it.