Windows 10: win10 upgrade stuck at key request

Discus and support win10 upgrade stuck at key request in Windows 10 Installation and Upgrade to solve the problem; I have three computers in family that were given upgrades on the win7 family plan. One was just informed it was eligible for win10 upgrade. I think I... Discussion in 'Windows 10 Installation and Upgrade' started by trbodden, Jan 23, 2016.

  1. trbodden Win User

    win10 upgrade stuck at key request


    I have three computers in family that were given upgrades on the win7 family plan. One was just informed it was eligible for win10 upgrade. I think I made the mistake of custom install (for a clean install) instead of an upgrade and, related to other problems with windows update, I might have lost my activation on win7. Long story short, when I got to the point where win10 was installed and asking for a key I knew I had done a no no as, if I had done it correctly, I should not have been asked for a key. Of course I have no key but the win7 key and the install just sits there with no options but to input the key, which I don't have. What's my best course of action here?
    thanks in advance

    :)
     
    trbodden, Jan 23, 2016
    #1
  2. M Gowen Win User

    Windows 10 Update: Product Key (Windows 8) doesn't work

    I was prompted for a key too when requesting the upgrade. The reason was that I had selected the wrong version... I'd selected W10 Home instead of Win10 Pro. My W8.1 was pro. Once the right version was selected, no key was requested.
     
    M Gowen, Jan 23, 2016
    #2
  3. Windows 10 november Upgrade 10.0.10586.11 stuck at 25%

    Original Title: Win10-Upgrade 10.0.10586.11 stuck at 25%

    Win10 tech preview Upgrade 10.0.10586.11 is stuck at 25%.
     
    harikrishnanhkcu, Jan 23, 2016
    #3
  4. Brink
    Brink New Member

    win10 upgrade stuck at key request

    Hello trbodden, *Smile

    If you haven't already, you should be able to enter the Windows 7 product key to activate Windows 10 if it's for the same edition and language.
     
    Brink, Jan 23, 2016
    #4
  5. trbodden Win User
    I tried every key I possessed. Vista, win7, win8.1. Install just says not a good key. Maybe because it is expecting a full retail key instead of on upgrade key.

    Since I got that far what's my best approach.

    Reset and see what happens.
    Retry the 10 install only this time opting for an upgrade and not giving a key again until seeking activation? or if all goes well I might not even be asked for a key?

    I may just try to revert to the win7 install, check if it is still activated and if so, proceed with the upgrade.
     
    trbodden, Jan 23, 2016
    #5
  6. Brink
    Brink New Member
    Brink, Jan 23, 2016
    #6
  7. trbodden Win User
    Thanks for your help and your tutorials Brink. I kept getting error 80244019 and decided to clean install (win7) and start over. The wait for ~800MB+ of downloads was horrendous but once I got to "no more upgrades available" I took the free upgrade path and the install went well, if slowly.

    thanks again
     
    trbodden, Apr 4, 2018
    #7
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win10 upgrade stuck at key request

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