Windows 10: win10pc not saving bsod dumps

Discus and support win10pc not saving bsod dumps in Windows 10 BSOD Crashes and Debugging to solve the problem; version 1903 os build 18362.418 i have checked memdump is on like any tutorial. but when my pc bsods it gets stuck at 100% and stays there until i... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by xledruidx, Oct 23, 2019.

  1. xledruidx Win User

    win10pc not saving bsod dumps


    version 1903 os build 18362.418 i have checked memdump is on like any tutorial. but when my pc bsods it gets stuck at 100% and stays there until i manually turn the pc of. please help as i need the bsod error reports to get help with my pc. cheers

    :)
     
    xledruidx, Oct 23, 2019
    #1
  2. axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums win10pc not saving bsod dumps :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    win10pc not saving bsod dumps [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
  3. BSOD dump

    Hi Damian,

    About your issue regarding BSOD on your PC. We suggest you to run this article:

    Troubleshoot blue screen errors
    . It contains troubleshooting steps to perform to fix that issue.

    We'll look forward to tour response.
     
    Phillip Pio, Oct 23, 2019
    #3
  4. Ryan Fra Win User

    win10pc not saving bsod dumps

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Oct 23, 2019
    #4
Thema:

win10pc not saving bsod dumps

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