Windows 10: Window 10 Broke My Computer

Discus and support Window 10 Broke My Computer in Windows 10 Support to solve the problem; Yes, the device does show up in the Control Panel on the old laptop thanks for asking. I was even able to (accidentally) copy the Media Creation Tool... Discussion in 'Windows 10 Support' started by CarolKopp, Sep 24, 2016.

  1. bobkn Win User

    Window 10 Broke My Computer


    I don't understand what's going on.

    I admit that I have never run the MCT (media creation tool) to directly make a bootable DVD or USB flash drive. I ran it to download and create an .iso (disk image). I manually created a bootable USB drive from the .iso using the command line "diskpart" utility. (That's easy, but unsafe, as a minor error could result in the wiping of a partition that you'd like to keep.) Rufus is probably the safest way to make the USB drive from an .iso.

    If you'd care to try for the .iso, there are instructions on how to create a USB drive from it:

    https://www.tenforums.com/tutorials/2...a.html#option2
     
    bobkn, Sep 25, 2016
    #31
  2. Keager Win User

    restore to factory settings? Usually some set of keys will at least get you back to Win 8 or 8.1 from the factory build, unless you have removed that partition. You may have to contact Dell and get the restore disks.
     
    Keager, Sep 25, 2016
    #32
  3. dalchina New Member
    ..except
    However, were the OP to reinstall '8, it should be in the BIOS..
    https://itsolutionsblog.net/3-ways-t...8-product-key/
     
    dalchina, Sep 26, 2016
    #33
  4. Kbird Win User

    Window 10 Broke My Computer

    If she does that she will wipe out ALL existing DATA ..... as a last resort yes but trying to save the data is likely preferred.


    KB.
     
    Kbird, Sep 26, 2016
    #34
  5. Kbird Win User
    On some laptops if it has a battery compartment , it is sometimes in there .....many newer laptops have built batteries though.

    On a dead system most of those won't help but Kyhi's Boot Disk includes ShowKey so you could use that....

    I thought , like Dalchina , you could skip Activation though ?

    Warning....If you reinstall Win8 over the top , you will lose your Data I believe.....
     
    Kbird, Sep 26, 2016
    #35
  6. caperjack Win User
    stop bad mouthing windows when you trying to get help fixing it ,it turns some of use from offering help, and it quite well could have been a Dell issue ,maybe they didn't update a drive r for a dell device in the laptop ... just saying ..
    might I suggest removing the battery ,holding down the power button for about a minute ,then reconnect power and boot the laptop ,,, the fact it cant fine the usb device could be a bios issue with it not being able to or set to boot to a usb device .
     
    caperjack, Sep 26, 2016
    #36
  7. CarolKopp Win User
    You were right. I didn't do the Rufus thing correctly the first time. Unfortunately, I still can't complete the process. I believe the old laptop I am using is just not up to the job. I am now giving up for good. But I want to thank you for all your help. You've been awesome!
     
    CarolKopp, Sep 26, 2016
    #37
  8. Kbird Win User

    Window 10 Broke My Computer

    Upto you of course ...but what process ? making the Win10 (Win8?) USB Drive with Rufus Or trying to Reinstall windows ?
     
    Kbird, Sep 26, 2016
    #38
  9. CarolKopp Win User
    Couldn't make the Win10 USB Drive with Rufus, using my old computer. The Win10 download failed (repeatedly). I have gotten such great advice from you and others on this forum. Wish I could have got it done.
     
    CarolKopp, Sep 26, 2016
    #39
  10. Kbird Win User
    Perhaps the Wifi isn't so good on the old Laptop in Win7 ? , you could try again with an Ethernet cable with the Laptop connected to the Router Port directly if you have one.... assuming old laptop has an ethernet port? (looks like a FAT phone plug ...RJ45 vs RJ12)
     
    Kbird, Sep 26, 2016
    #40
  11. CarolKopp Win User
    Boy, you are a glutton for this stuff! Me, not so much. I'm going to watch the presidential debate on NBC, and try not to think about how much more aggravation and money it's going to cost me to get my laptop fixed. And even then I have to live in fear of the next Windows 10 update!
     
    CarolKopp, Sep 26, 2016
    #41
  12. Kbird Win User
    Just don't like computers beating me *Smile or anyone else , so happy to help if I can.... however it is frequently frustrating even for those of us who think we know what we are doing too *Smile

    Have a good night.....


    KB.
     
    Kbird, Apr 4, 2018
    #42
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Window 10 Broke My Computer

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