Windows 10: Window 10 Laptop Logging out profile on sleep/display off

Discus and support Window 10 Laptop Logging out profile on sleep/display off in Windows 10 Performance & Maintenance to solve the problem; Hello, I have a company laptop that keeps logging out my profile on sleep/hibernate. I want to prevent my laptop from logging out of the profile.... Discussion in 'Windows 10 Performance & Maintenance' started by viceo, Nov 24, 2020.

  1. viceo Win User

    Window 10 Laptop Logging out profile on sleep/display off


    Hello,


    I have a company laptop that keeps logging out my profile on sleep/hibernate. I want to prevent my laptop from logging out of the profile. I've pinned it down to the "turn off display" part that is logging me out.


    I want to be very clear:

    • I do not want to know how to prevent the display off/lock/sleep/hibernate. That isn't the issue. The issue is going into that state logs me out of my profile. Meaning all programs are closed, all work lost. logs me out of all software like teams, outlook, any files open without saving
    • I repeat, I do NOT want to "prevent" going into lock/sleep/hibernate by setting the timer to "never" as this computer can have sensitive information and if I'm idle, or leave the computer alone I want it to go into lock/sleep/hibernate mode.
    • This is only about the system logging me out of the profile on idle - this is NOT about preventing normal idle motions.
    • This is not a company default, as I've had IT try to diagnose this computer and they have told me that it shouldn't be logging out of the profile, only locking it.

    ----------

    Other notes:

    • Windows 10, laptop
    • Going into lock win+L works fine and does not log me out
    • Current Settings For testing purposes
      • Turn off Display: 20 on battery 20 on plugged in
      • Computer to sleep: Never for both
      • Screen Saver: Turned off by default from company policy
      • Hard disk turn off after: 30 min plugged in
        • Note, I'm not waiting 30 min. I get the issue when I have display shut off at 1 min, and this still set to 30 min.

    Again I want to emphasize, I do not care or want to prevent the display from going off, the computer going in sleep mode, the computer asking me for a password to log back in, or anything else that is considered a good security policy. I only care that it logs me out of the profile in that state, closing all my programs and losing all unsaved work.

    :)
     
    viceo, Nov 24, 2020
    #1

  2. Display and sleep settings

    Hi,

    In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

    • Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
    • For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?

    We look forward to your next post.

    Regards.
     
    Jesrael Bor, Nov 24, 2020
    #2
  3. Mussels Win User
    Windows 10 wont stay in sleep mode

    yes, it was already off.

    its waking up one hour after it sleeps for about 2 minutes, then sleeping again. How the eff can i track what it does in that time if nothing shows in powerCFG or the event log?
     
    Mussels, Nov 24, 2020
    #3
  4. Jetster Win User

    Window 10 Laptop Logging out profile on sleep/display off

    Laptop display question

    Confusing statement! You want to change the display on your laptop that died?

    Is that correct?

    How do you know its the display that's bad?

    Just google "how to change display on a acer 5745"

    Should get you to step by step instructions. But first make sure its the display that's bad
     
    Jetster, Nov 24, 2020
    #4
Thema:

Window 10 Laptop Logging out profile on sleep/display off

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