Windows 10: Window 10 Login frustration

Hi,

Just wondered if anybody can help me with this annoying problem in that every time I start windows it always go to my non existing old email account plus I have forgotten the password. I then have to tell it to go to my current one which is fine. any ideas as to how to get it to see my current one??

On a few occasions It has after an update has gone straight to the current one, But after another update has reverted back.

Thanks

Sam

:)

 

Cannot Login into password prompt

Windows 10 on my Acer pc will not go to the password login after it sleeps or shuts off. It sarts and gets to the screen saver but will not go to the password login. It will after I restart....but once it shuts off it will not automatically go back to the
login prompt. Very annoying and frustrating...please help.

thanks for your time

 

Very Frustrating Login Problem

Dear all,

First of all, I'd like to say that I enjoy using Windows 10 and that I am fully aware that the kinks have yet to be sorted out. I am posting this here in the hopes that there is a workaround that I haven't thought of that may solve my problem.

In summary, I am unable to sign-in to a Microsoft account on my device. Cortana is stuck in an infinite loop of asking me to sign in and I am unable to generate a local account to fix the problem. Creating another user account and migrating the files I have
didn't work since my computer hanged on the account creation stage after sign-in.

My specs are as follows:

Intel Core i5

NVIDIA GEFORCE 720M

500 GB Hard Disk

8 GB RAM

Running Windows 10

The problem arose after the following:

1) Wishing to migrate from a hotmail account to an outlook account for all my devices, I logged onto Microsoft and changed my outlook account to my primary account and deleted the hotmail account.

2) On subsequent log-ins on my computer, I noticed it was still using the hotmail account to log-in. Also, Cortana became unavailable and kept on asking me to sign in. Everytime I did so, the popup window would close and Cortana would ask me for my name
once more and to sign in.

3) I attempted to create a local account to deactivate my hotmail and add my outlook as the correct sign-in account, however, I keep encountering Error code 0x80004005 which tells me that the local account failed to be created.

4) I removed my pc from my devices while managing my account on the microsoft page in the hope it would enable me to reset the user from the server side. However, this did nothing to solve the problem and I am unable to add my laptop from your website.

As it stands, I cannot sign in on my device because my computer thinks my hotmail account still exists when in fact, it doesn't anymore.

Please help! I think it is a waste for such a simple problem not to have a simple solution.

 

Hello Sam, *Smile

You might check using the tutorial below to see if you may have set Windows to automatically sign in to the old account using netplwiz. If so, you can set it to sign in to the correct account instead, or set to not automatically sign in to stop this.

Sign in User Account Automatically at Windows 10 Startup

 

Hi Brink,

Thanks for your reply, But the problem I have is 2 , 1 being that the Microsoft account which it has selected as a default has been deleted 2 the email address for that is no longer active or valid ( I have changed my provider so hence a new email address)

I have looked at the registry option But although I can see the default username which is the deleted email address, The password for that account which I can no longer remember is not visible only a password expiry warning which shows like this 0x0000000 (5)

Regards, Sam

 

That's ok. Are you able to select an account with the correct address in netplwiz?

If not, does checking the Users must enter a user name and password to use this computer box in netplwiz and clicking on OK stop it?

 

No when I use netplwiz it does not see the deleted account only the one which I have which is active, Be cause I don't use the Microsoft account login because it will not let me login as I forgotten the PW and can't get them to send it as the email is not longer active.

I do have the registry option BUT I am not sure what would happen if I change the default username email to my current one??

Would I still be able to login??

 

In that case, you could try resetting your Microsoft account password using OPTION THREE below using the "I don't have any of these" option at step 4.

https://www.tenforums.com/tutorials/1...dows-10-a.html

 

I do have a active account with them already, I think that is the problem. I deleted the old one and created the one I have now. But for some reason it keeps coming with the one that is deleted. I have tried in the past to make the current one the default but it comes back with the deleted one.

 

Are you able to select only the new account in netplwiz to have Windows automatically sign in to it at startup, or check the box to sign in?

 

Success , tried a reboot and everything was fine, BUT just to make sure I switched it off and the turned it on again and it worked fine. strangely though on checking the registry it still shows the deleted email address as default???

Thanks

 

Thanks for all your help and patients. *Biggrin