Windows 10: window 10 upgrade fails

Discus and support window 10 upgrade fails in Windows 10 Installation and Upgrade to solve the problem; hi, my lap top has wind 7 upgraded to window 10 has now version 1709 , however the upgrade 1803 is not getting installed as it fails during updating... Discussion in 'Windows 10 Installation and Upgrade' started by knjay, Sep 23, 2019.

  1. knjay Win User

    window 10 upgrade fails


    hi,

    my lap top has wind 7 upgraded to window 10 has now version 1709 , however the upgrade 1803 is not getting installed as it fails during updating at 75 % level. I tried to down load from Microsoft site after creating media tool , this is version is 1903 as their is no choice for earlier version. the installation went through fine and it failed at 50 % level, the message ' The installation failed in the first boot phase with an error 0x80070008- 0x3001 BEGIN_FIRST_BOOT operation. please send your suggestion as to how deal with this issue.

    thanks in advance

    knaj

    :)
     
    knjay, Sep 23, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 23, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Sep 23, 2019
    #3
  4. window 10 upgrade fails

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Sep 23, 2019
    #4
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window 10 upgrade fails

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