Windows 10: Window undate prevents me from using Facebook site on any browser

Discus and support Window undate prevents me from using Facebook site on any browser in Windows 10 Installation and Upgrade to solve the problem; I ran a small windows 10 update today, and now I cannot use Facebook using Edge or Chrome. The website will not open at all. I have deleted all... Discussion in 'Windows 10 Installation and Upgrade' started by Marty-18, Feb 11, 2019.

  1. Marty-18 Win User

    Window undate prevents me from using Facebook site on any browser


    I ran a small windows 10 update today, and now I cannot use Facebook using Edge or Chrome. The website will not open at all. I have deleted all browsing history, cleared my cached files and cookies, restarted my computer numerous times. Nothing has helped. I would appreciate assistance. Thank you.

    :)
     
    Marty-18, Feb 11, 2019
    #1

  2. loss of activation after windows 10 anniversary undate.

    loss of activation after windows 10 anniversary undate. Displayed key will not enter. Any suggestions?
     
    MarkKimmel, Feb 11, 2019
    #2
  3. Joe Men Win User
    facebook browser

    Greetings!

    For us to troubleshoot further, please provide the following:

    • Which Windows 10 Mobile operating system does your phone run on?
    • Provide a screenshot of the Facebook app showing that it is abstracted.
    • What troubleshooting steps have you done so far?
    We hope to hear from you soon.
     
    Joe Men, Feb 11, 2019
    #3
  4. Window undate prevents me from using Facebook site on any browser

    Unable to load the Facebook page completely on Chrome and Firefox browsers on Windows 10.

    Hello Janne,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    From the above description, I understand you have trouble accessing the Facebook webpage on Chrome and Firefox browser, and similar issue persists on desktop and laptop but not on iPad or phone. The issue persists even after clearing the cache, uninstalling
    and re-installing the Chrome browser.



    Before assisting further, I would like to ask you few questions:

    • Did you check if similar issue persists on Microsoft Edge or Internet Explorer browser?
    • Does the issue persists only on Facebook webpage?


    You may be facing the above issue due to the browser components conflicting with the internet connection or the internet connection received on the computer on connecting to the webpage



    I suggest you to check if similar issue persists on logging in into the Facebook social webpage using Microsoft Edge or Internet Explorer browser. Also check if similar issue persists on logging in into other social accounts using Chrome or Firefox
    browser.



    Step 1: If the issue persists on other social networking webpages also, run the
    Internet connection troubleshooter by following the steps below and check if the issue is fixed.



    • Press Windows logo key on the keyboard, type
      Troubleshooting and select the top most search result.
    • Click on View all from the left side panel of the window.
    • Select Internet Connections,
      click on Advanced and check Apply repairs automatically
      option.
    • Follow the on screen instructions and wait for the troubleshooter to complete.
    • Check the status after the troubleshooting is complete, close the window and check if the changes are effective.


    Step 2: If the issue persists only on using Facebook webpage, I suggest you to get in touch with the Facebook support forum group for further assistance as you have already contacted them before.

    http://www.facebook.com/help/community/



    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Feb 11, 2019
    #4
Thema:

Window undate prevents me from using Facebook site on any browser

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