Windows 10: Windows 10 (1903) May update causes overheating Surface Pro 4

Discus and support Windows 10 (1903) May update causes overheating Surface Pro 4 in Windows 10 BSOD Crashes and Debugging to solve the problem; When I update to the May update (1903) and update the Intel drivers (automatically) the Surface Pro 4 is getting very hot. This results in stripes on... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Edwin de Kuiper, Jun 14, 2019.

  1. Windows 10 (1903) May update causes overheating Surface Pro 4


    When I update to the May update (1903) and update the Intel drivers (automatically) the Surface Pro 4 is getting very hot. This results in stripes on screen and hardware failures. The Surface is shutting down.


    I rollback to Windows 10 (1809) so the Intel drivers are also removed, then the system is working good


    Is this a known issue?

    :)
     
    Edwin de Kuiper, Jun 14, 2019
    #1

  2. Surface Pro 4 - Crashes / Freezes

    Hi Edward,

    Thank you for posting your query on Microsoft Community.



    I understand your concern and will guide you in the right direction.

    The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

    Download drivers and firmware for Surface

    I would also suggest you to install all Windows update and check.

    Follow the steps:

    1. On the search bar type “Settings”.

    2. Click on “Update and Security”.

    3. Click on “Check for Updates”.

    4. Read and accept the license terms, and then tap or click Finish if the update requires it.

    Reference:

    https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, Jun 14, 2019
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Jun 14, 2019
    #3
  4. dencal Win User

    Windows 10 (1903) May update causes overheating Surface Pro 4

    dencal, Jun 14, 2019
    #4
Thema:

Windows 10 (1903) May update causes overheating Surface Pro 4

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