Windows 10: Windows 10 1903 Update 2019-12 Error 0x800f0831

Discus and support Windows 10 1903 Update 2019-12 Error 0x800f0831 in Windows 10 Installation and Upgrade to solve the problem; My PC tells me it has successfully installed all previous updates. This one will not install and I have tried several times. What do I do? I am not... Discussion in 'Windows 10 Installation and Upgrade' started by Gecko8, Jan 3, 2020.

  1. Gecko8 Win User

    Windows 10 1903 Update 2019-12 Error 0x800f0831


    My PC tells me it has successfully installed all previous updates. This one will not install and I have tried several times. What do I do? I am not a confident tech person!

    :)
     
    Gecko8, Jan 3, 2020
    #1

  2. KB4515384 error 0x800f0831

    Hi. I have done several attempts to install the update KB 4515384 but it will not work. I'm always receiving the error code 0x800f0831.

    (2019-09, kumulativ uppdatering för Windows 10 version 1903 för x64-baserade system (KB4515384 - fel 0x800f0831)

    The download seems to work correctly and also the installation seems to work as it should, it take time and I can see the % increasing and also reach 100 % but then the error message occur


    Windows 10 1903 Update 2019-12 Error 0x800f0831 d10aff2c-05eb-4bdd-a2a3-6a42878f84ac?upload=true.jpg


    What to do?
     
    AurvandilVIP, Jan 3, 2020
    #2
  3. Rod260243 Win User
    Cumulative update KB4530684 fails with error code 0x800f0831

    Hello. I'm currently on Windows Version 1903, build 18362.418. I've been trying for some time to install the latest cumulative update KB4530684, both via Windows Update and directly from the Microsoft Update Catalog, but it always results in failure, with
    error code 0x800f0831 shown in Update History.
    On Googling this error, I found the following information from https://support.microsoft.com/en-gb/help/4477073/error-0x800f0831-when-you-install-an-update:-
    "When you try to install a Windows update, especially a cumulative update, you receive the following error message in WindowsUpdate.log:

    FATAL: CBS called Error with 0x800f0831
    This issue is more likely to occur when there is no access to Microsoft Update.
    Additionally, you receive error messages that resemble the following in CBS.log:
    Store corruption, manifest missing for package: <Missing_Package>

    Failed to resolve package '<Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Mark store corruption flag because of package: <Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to execute execution chain. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    WER: Generating failure report for package:<Failed_Package> status: 0x800f0831, failure source: Execute, start state: Staged, target state: Installed, client id: DISM Package Manager Provider
    Note <Failed_Package> represents the package that can't be installed. <Missing_Package> represents the package for which the manifest is missing.
    This issue occurs because the update that can't be installed requires the manifest of a previous update package.
    To fix the issue, follow these steps:

    Go to Microsoft Update Catalog.

    In the Search box, enter the package ID of the <Missing_Package>.

    Download the package and then install it.

    Reinstall the <Failed_Package>."
    The following are extracts from my CBS.Log, following the latest failed installation:-
    2019-12-25 17:53:56, Info CBS Store corruption, manifest missing for package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1

    2019-12-25 17:53:56, Info CBS Mark store corruption flag because of package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    (several lines later):-
    2019-12-25 17:54:06, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.535.1.6, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client
    id: WindowsUpdateAgent
    I assume that 'HyperV' refers to Hyper-V which, from what I can gather, shouldn't apply to my Windows Home computer. Entering 'HyperV' in the Update Catalog's search box fails, but 'Hyper-V' results in a number of entries, none of which are clear to me
    and I don't want to make matters worse by trying to install the wrong thing!.
    Can anyone shed any light on this please?
     
    Rod260243, Jan 3, 2020
    #3
  4. Ahhzz Win User

    Windows 10 1903 Update 2019-12 Error 0x800f0831

    Office 2019

    Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

    Microsoft Office 2019 will only work on Windows 10

    https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

    Spoiler Office 2019
    Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

    • Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
    • Office 2019 apps will be supported on:
      • Any supported Windows 10 SAC release
      • Windows 10 Enterprise LTSC 2018
      • The next LTSC release of Windows Server
    • The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.
     
    Ahhzz, Jan 3, 2020
    #4
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Windows 10 1903 Update 2019-12 Error 0x800f0831

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