Windows 10: Windows 10 1904, there are two updates/upgrades that can't go through, what's wrong ?

Discus and support Windows 10 1904, there are two updates/upgrades that can't go through, what's wrong ? in Windows 10 Installation and Upgrade to solve the problem; Hi, I am in a position where two updates/upgrades can't succeed. I am running Windows 10 2004 19041.572. I have this in the historic: November 10,... Discussion in 'Windows 10 Installation and Upgrade' started by GillesPlante, Nov 24, 2020.

  1. Windows 10 1904, there are two updates/upgrades that can't go through, what's wrong ?


    Hi,


    I am in a position where two updates/upgrades can't succeed. I am running Windows 10 2004 19041.572. I have this in the historic:


    November 10, 2020—KB4586781 OS Builds 19041.630 and 19042.630

    Installation failed on 2020-11-24 - 0x80070026


    Update to Windows 10, version 20H2

    Installation failed on 2020-11-24 - 0x80248014


    Translated from French


    I tried many times, but they fails each and every time. These errors are cryptic and searching on the Web didn't brought anything.


    A look into the logs may bring some light:


    For KB4586781 - System

    -<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    -<System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
    <EventID>20</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>13</Opcode>
    <Keywords>0x8000000000000028</Keywords>
    <TimeCreatedSystemTime="2020-11-24T16:53:51.3229210Z" />
    <EventRecordID>5772</EventRecordID>
    <Correlation/>
    <Execution ProcessID="9168" ThreadID="4988" />
    <Channel>System</Channel>
    <Computer>GP-PORTA2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    -<EventData>
    <Data Name="errorCode">0x800704c7</Data>
    <Data Name="updateTitle">2020-11 Mise à jour cumulative pour Windows 10 Version 2004 pour les systèmes x64 KB4586781</Data>
    <Data Name="updateGuid">{71c115a1-3faf-4dc8-9dc3-d7b3e1c236f8}</Data>
    <Data Name="updateRevisionNumber">1</Data>
    <Data Name="serviceGuid">{8b24b027-1dee-babb-9a95-3517dfb9c552}</Data>
    </EventData>

    </Event>

    For 20H2 - System

    -<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    -<System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
    <EventID>20</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>13</Opcode>
    <Keywords>0x8000000000000028</Keywords>
    <TimeCreatedSystemTime="2020-11-24T16:48:56.6231540Z" />
    <EventRecordID>5768</EventRecordID>
    <Correlation/>
    <Execution ProcessID="9168" ThreadID="13936" />
    <Channel>System</Channel>
    <Computer>GP-PORTA2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    -<EventData>
    <Data Name="errorCode">0x80070026</Data>
    <Data Name="updateTitle">Mise à jour de fonctionnalité vers Windows 10, version 20H2</Data>
    <Data Name="updateGuid">{dae2ce71-729b-45ff-8810-7bbcd473ff03}</Data>
    <Data Name="updateRevisionNumber">1</Data>
    <Data Name="serviceGuid">{8b24b027-1dee-babb-9a95-3517dfb9c552}</Data>
    </EventData>
    </Event>

    For both of them, I get in Application

    -<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    -<System>
    <Provider Name="System Restore" />
    <EventID Qualifiers="0">8193</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreatedSystemTime="2020-11-24T18:40:19.2574880Z" />
    <EventRecordID>5630</EventRecordID>
    <Correlation/>
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>GP-PORTA2</Computer>
    <Security />
    </System>
    -<EventData>
    <Data>C:\Windows\system32\srtasks.exe ExecuteScheduledSPPCreation</Data>
    <Data>Point de contrôle planifié</Data>
    <Data>0x80070422</Data>
    <Binary>22040780510200003B0200004902000022CE28677C6DDA79E28C1C000000000000000000</Binary>
    </EventData>
    </Event>


    Looks like for both updates a Restauration point can't be created. I checked and Restauration Points were not enabled - I had to reinstall Windows 10 from scratch, andunfortunately Restauration Points are not enabled by default. I enabled this functionality and tried again KB4586781. Again it failed. From System


    -<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    -<System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
    <EventID>20</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>13</Opcode>
    <Keywords>0x8000000000000028</Keywords>
    <TimeCreatedSystemTime="2020-11-24T22:39:26.7007478Z" />
    <EventRecordID>5840</EventRecordID>
    <Correlation/>
    <Execution ProcessID="1796" ThreadID="13116" />
    <Channel>System</Channel>
    <Computer>GP-PORTA2</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    -<EventData>
    <Data Name="errorCode">0x80070026</Data>
    <Data Name="updateTitle">2020-11 Mise à jour cumulative pour Windows 10 Version 2004 pour les systèmes x64 KB4586781</Data>
    <Data Name="updateGuid">{71c115a1-3faf-4dc8-9dc3-d7b3e1c236f8}</Data>
    <Data Name="updateRevisionNumber">1</Data>
    <Data Name="serviceGuid">{8b24b027-1dee-babb-9a95-3517dfb9c552}</Data>
    </EventData>
    </Event>


    What is the explanation for these issues ?

    Thanks

    :)
     
    GillesPlante, Nov 24, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Nov 24, 2020
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Nov 24, 2020
    #3
  4. MrGenius Win User

    Windows 10 1904, there are two updates/upgrades that can't go through, what's wrong ?

    Microsoft to make Windows 10 updates mandatory

    Well, at the moment at least, you can choose to defer upgrades. Under Settings > Windows Updates > Advanced options you need to check the box labeled "Defer upgrades". What does that do? Good question. The answer I've found might illuminate it to a degree.

    http://windows.microsoft.com/en-us/windows-10/defer-upgrades-in-windows-10

    I hear this only applies to Pro and Enterprise editions. But I can't verify that.
     
    MrGenius, Nov 24, 2020
    #4
Thema:

Windows 10 1904, there are two updates/upgrades that can't go through, what's wrong ?

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