Windows 10: Windows 10 1909 fails to update to 2004 or 20H2 - Rollback

I tried to update the Lenovo T490 from 1909 to 2004 and 20H2 without success. I updated many other makes and models with no issue but this model throws the same error every time. I've already tried all the SFC and DISM commands with no errors found. To try to isolate, I disabled Secure Boot, unencrypted the drive so Bitlocker is not an issue. Removed all VPN software. No firewall or antivirus. All external devices were removed including the ThinkPad USB-C dock. I also used the pure USB 20H2 media and also used Windows Upgrade assistant all after the regular WIndows update method failed. Lenovo shows the 490 is compatible. I have all the latest Lenovo drivers and BIOS using System Update. Plenty of room on the hard drive. Used MSConfig32 to start minimal with only Microsoft services running. Troubleshooting tasks within Windows show no problems.

I updated the drivers and firmware in the device manager for each and every APCI entry. Two actually updated.

I see many posts but no resolution. Yes, I could blow it away but I'd really love to know how to fix so this does not happen again.


The error changes based on the method of upgrade.


Installing within WIndows shows the Blue screen appears right at the tail end which states the error was in APCI.SYS with the file semav6msr64.sys.


When using media to upgrade, the error shows 0xC1900101 - 0X30004 - The installation failed in the FIRST_BOOT phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation.


When using the Upgrade this PC the Rollback error log in the Panther folder shows


2021-01-31 11:16:01, Error SP Cannot map user hive C:\Users\Default\NTUSER.DAT in HKEY_USERS\S-1-0-0. Error: 0x00000020

2021-01-31 11:16:01, Error CSI 0000000f@2021/1/31:19:16:01.536 F onecore\base\wcp\sil\ntsystem.cpp5363: Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation:irectRegistryProvider::SysOpenKey expression: null

[gle=0x80004005]

2021-01-31 11:16:01, Error CSI 00000010 F STATUS_OBJECT_NAME_NOT_FOUND #1490# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysOpenKeyflg = 0, key = {provider=NULL, handle=0, name= "null"}, da = KEY_READKEY_WOW64_64KEY, oa = @0xd21c5ea1b8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[147]'\Registry\Machine\{GUIDREMOVEDFORPOSTING}C:/WINDOWS/System32/config/SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-0-0'; a:OBJ_CASE_INSENSITIVE}, disp = Invalid[gle=0xd0000034]

2021-01-31 11:16:01, Error CSI 00000011 F STATUS_OBJECT_NAME_NOT_FOUND #1489# from Windows::Rtl::SystemImplementation::IRtlUserProvider::GetPathFromRegistry...[gle=0xd0000034]

2021-01-31 11:16:01, Error CSI 00000012 F STATUS_OBJECT_NAME_NOT_FOUND #1488# from Windows::Rtl::SystemImplementation::CUserProfile::GetSpecialDirectoryPathf = 0, did = 1114112[gle=0xd0000034]

2021-01-31 11:16:01, Error CSI 00000013 F STATUS_OBJECT_NAME_NOT_FOUND #1487# from Windows::Rtl::SystemImplementation::CUserProfile_IRtlUserProfileTearoff::GetSpecialDirectoryPath...[gle=0xd0000034]

2021-01-31 11:16:01, Error CSI 00000014 F HRESULT_FROM_WIN32ERROR_FILE_NOT_FOUND #1481# from Windows::WCP::COM::CCSIExternalTransformerExecutor::CommitUserSID = S-1-0-0, LoadedUserHive=null, LoadedUserClassesHive=HKEY_USERS\S-1-0-0_Classes, UserProfilePath=C:\Users\Default[gle=0x80070002]

2021-01-31 11:16:01, Error SP Failure while calling Transformer Commit. Error: 0x80070002[gle=0x0000001f]

2021-01-31 11:16:01, Error SP UndoTransformers failed for C:\$WINDOWS.~BT\Sources\Rollback\MachineIndependent\Transformers. Error: 0x80070002

2021-01-31 11:16:06, Error [0x064183] IBSLIB OSRollbackService::CCheckpoint::MoveOrCopyDirectory: ObliterateOrMoveDirectoryTreeC:\$WINDOWS.~BT\Sources\Panther failed.[gle=0x00000005]

2021-01-31 11:17:13, Error [SetupPlatform.exe] GetPrivateProfileString relative path failed. Error: 0X0

2021-01-31 11:17:13, Error SP CSetupPlatformWinReRestoreCheckpoint::Rollback: Failed to restore WinRE from the backup directory. hr = 0x00000000

2021-01-31 11:17:13, Error SP Failed to merge telemetry file: . hr = 0X80070057

2021-01-31 11:17:13, Error SP Failed to merge telemetry file: C:\$WINDOWS.~BT\Sources\Panther\WinRETel.etl.001. hr = 0X80070057

2021-01-31 11:19:03, Error SP Failed to merge telemetry file: . hr = 0X80070057

:)

 

1909 to 2004 upgrade

The 20H2 iso is available for download (see News section), so that naturally 'includes' 2004. This is a step preceding 20H2 becoming available by Windows Update in place of 2004; presently you'd be offered 2004 by WU then the 20H2 enablement package. All downloads are available following the relevant article in the News section.

It's an evolving scenario following the pattern of 1903/1909.

 

Updating Win 10 1909 to 20H2 directly, will there be any problems?

Hi, just got a new ssd installed, and my local vendor installed the 1809 version in my system. I updated the software to 1909 but there is no update for ver 2004 under Update and Security in settings. I couldn't find any update assistant of 2004, but the
one for 20H2 is available. Is it fine if I directly upgrade to ver 20H2? Will there be any issue or should I upgrade to 2004?

 

"Can 1909 be updated with 20H2"

Yes, I have had updates for 1909 and Windows Defender, also drivers etc.
I did have an update for 2004 but never installed it, then it was replaced by 20H2 and I never installed that either.
Then 20H2 was deleted and replaced by a step back note, which has been there some time and seems stuck -