Windows 10: Windows 10 1909 GSOD CRITICAL_PROCESS_DIED error upon boot killed my hard drive

Is there a way my files can be saved and why did it kill the hard drive?

:)

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.

 

Frequent BSOD critical_process_died error, then upon restart computer cant find a hard drive to boot to--Windows 10

The folks at Cyberpower were not able to solve my problem, but I'm hoping someone with more technical skills can. I am getting frequent BSODs with the error as critical_process_died. The blue screen stays at 0%, then restarts, and upon restarting,
it asks me to select the proper boot drive (neither hard drive is listed as an option). I have to restart the computer again for the computer to find a hard drive and boot to windows. The BSODs are now happening within 10 minutes of restarting the computer
whereas just a day or two ago it took a couple of hours or longer to crash.



I've tried updating windows (Windows 10), updating all drivers in device manager, updating my BIOS, running sfc, running Memtest on each RAM stick, running Seatools on both hard drives, and just about everything else I can find, all without errors.
I've uninstalled pretty much everything that did not come with the computer when Cyberpower sent it back to me supposedly repaired. I just dont trust that they have a clue what they are doing.



Two likely related problems are that a memory dump file is not created upon crashing even though I have followed the instructions mentioned elsewhere in this forum to make sure one is created, and that chkdsk will not run upon startup even though I've
asked it to do so to the C drive where windows is installed.



I am desperate for a solution as this is my primary work computer and I have lost a ton of time trying to fix it with no success.



Thank you in advance for your help.

Specs:

OS Name Microsoft Windows 10 Home

Version 10.0.15063 Build 15063

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-5TDH8P1

System Manufacturer Gigabyte Technology Co., Ltd.

System Model G1.Sniper Z170

System Type x64-based PC

System SKU Default string

Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F21, 3/6/2017

SMBIOS Version 3.0

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "10.0.15063.0"

User Name DESKTOP-5TDH8P1\rgpea

Time Zone Mountain Daylight Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.96 GB

Available Physical Memory 5.27 GB

Total Virtual Memory 9.83 GB

Available Virtual Memory 6.92 GB

Page File Space 1.88 GB

Page File C:\pagefile.sys

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM
is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

 

Critical_Process_Died - Windows 10

Hi RJC5654,

The CRITICAL_PROCESS_DIED is an error saying that the process that boots your computer is now totally disabled. To ensure that we can provide the appropriate resolution for your concerns with your boot sequence, we’d like to ask you
a few questions:

• What are the circumstances on your computer that made you use Norton Disk Doctor to scan your hard drives?
• What made you choose Norton Disk Doctor over Windows 10 Checkdisk? Our operating system has already a utility tool to do this same scanning process.
• Do you still have a software warranty for your computer?
• Can you still proceed to your desktop environment?
• Can you check your BIOS and UEFI settings if you set Windows Boot Manager as your primary boot option on your machine’s boot sequence?
• Do you have a copy of Windows 10 – Media Creation Tool?
• Are you able to access the Windows recovery environment?
• Kindly give us a walkthrough of the steps or processes which your machine goes through when attempting to boot up and where the error occurs.
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?

In addition, you can visit this link:
Bug Check 0xEF: CRITICAL_PROCESS_DIED to see what you can do to troubleshoot this error. Usually this is a blue screen error that blocks your computer to boot properly.



Get back to us once you provide us these additional details.