Windows 10: Windows 10 1909 vs Skype App and Desktop

Discus and support Windows 10 1909 vs Skype App and Desktop in Windows 10 Software and Apps to solve the problem; Ugh... got a new Logitech C920 webcam with all this teleworking stuff going on but I cannot get it consistently to work. on my Windows 10 1909... Discussion in 'Windows 10 Software and Apps' started by RustyFalcon, Mar 31, 2020.

  1. Windows 10 1909 vs Skype App and Desktop


    Ugh... got a new Logitech C920 webcam with all this teleworking stuff going on but I cannot get it consistently to work. on my Windows 10 1909 18363.752 desktop.

    My desktop is connected via CAT5 through a Ubiquiti switch to my Ubiquiti router thence on to my cable modem with 1Gbps down/50 Mbps up Internet service. I have both the current Microsoft Store SKYPE APP and the Skype Desktop version installed. Device Manager tells me I have Imaging Devices > HD Pro Webcam C920 installed at driver version 1.3.92.0 from Logitech dated 5/7/2019.

    In the Skype APP - from Microsoft Store:
    - I can see the video output from my camera
    - I cannot make calls of any kind - I get "Weak Connection try again later"

    In the Skype Desktop version - downloaded and installed
    - I cannot see my video camera input - black screen only
    - I can make audio calls

    I solved this about a year ago by deleting the APP version and installing the DESKTOP version then setting "EnableFrameServerMode" to "0" using RegEdit in Windows Media Foundation > Platform folders but that isn't resolving the issue.

    I have been Googling and trying different settings all afternoon to no avail and am rather frustrated. Several Microsoft support posts advocate deleting the Skype APP and then all will be well using the Desktop version but that's not my experience.

    For other applications:
    - I can see video in the Microsoft Camera app
    - I can make video calls in the Messenger app
    - GoToMeeting app spins and spins trying to access my camera
    - Zoom application captures and passes video just fine
    - Curiously the Logitech Camera Settings app shows a black screen no video and the Logitech Capture app shows error Camera Not Available even with no other apps running

    I'm feeling like this is a driver issue but Device Manager is telling me the driver is up to date with a reasonable recent 2019 version number.

    Any ideas would be appreciated to get this camera consistently up and running in Skype and other applications.

    Thank you,
    Brian Decker

    :)
     
    RustyFalcon, Mar 31, 2020
    #1
  2. Drone Win User

    Windows 10 and Skype

    And not only that but also:

    Windows 10 Anniversary Update will double the number of Start menu ads/promoted apps

    Sure, all that stuff can be uninstalled but then again who needs more crapware

    edit: without that W10 clean installation could've been much faster just like on ltsb version

    clean out-of-box start menu on W10 ltsb


    Windows 10 1909 vs Skype App and Desktop windows-10-start-menu.png
     
    Drone, Mar 31, 2020
    #2
  3. dorsetknob, Mar 31, 2020
    #3
  4. Windows 10 1909 vs Skype App and Desktop

    Windows 10 Skype App

    Hello,

    To answer your query, we suggest that you try to check on the links provided below:


    Let us know if it answered your query.
     
    Marivel Man, Mar 31, 2020
    #4
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Windows 10 1909 vs Skype App and Desktop

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