Windows 10: Windows 10 20h2 hangs on shutdown.

Discus and support Windows 10 20h2 hangs on shutdown. in Windows 10 Performance & Maintenance to solve the problem; Hello, I have done a clean install of windows 10 20h2 and have download and installed all the updates, the Problem I am facing is when I shutdown my... Discussion in 'Windows 10 Performance & Maintenance' started by MATTHEW60, Apr 21, 2021.

  1. MATTHEW60 Win User

    Windows 10 20h2 hangs on shutdown.


    Hello,


    I have done a clean install of windows 10 20h2 and have download and installed all the updates, the Problem I am facing is when I shutdown my laptop windows 10 say getting windows ready do not turn you computer off, this all that happens windows does not shutdown.


    Any help would be great.


    Thanks

    :)
     
    MATTHEW60, Apr 21, 2021
    #1
  2. zinou Win User

    Windows 10 hangs indefinitely on shutdown

    Enable verbose boot/shtdown

    Windows will display the name of the service or program that hangs during the shutdown;

    1. open the policy editor => type gpedit.msc in the start menu;
    2. Expand Computer Configuration > Administrative Templates, and then click System.
    3. In the right pane, double-click Display highly detailed status messages;
    4. Click Enabled > OK.
    5. shutdown the computer and check the displayed messages.


    Windows 10 20h2 hangs on shutdown. [​IMG]
     
    zinou, Apr 21, 2021
    #2
  3. Win 10 hangs on restart and shutdown

    No, that's rocket science. I'm posting with 10 already, so the problem was solved two days ago...Thank you.

    The Windows 7 shutdown screen simply decided to hang and I finally did a hard shutdown and started it up again, after which it was painless.
     
    required name required as well, Apr 21, 2021
    #3
  4. Martin_TP Win User

    Windows 10 20h2 hangs on shutdown.

    Win 10 hangs on restart and shutdown

    If your HP Pavilion has a fingerprint reader, you need to disable it. In my case fingerprint reader and system service for this device caused Windows 10 to hang on shutdown or restart (Blue screen with “Restarting” or “Shutting down” message and dots
    circling around. After some time dots freeze and system hangs). I assume you have the same problem with Windows 10 and HP Pavilion.



    To fix this issue after installing Windows 10 go to:


    • Computer Management > Device Manager
    Find "Biometric devices" and disable "Validity Sensors (WBF) ....."




    • Computer Management > Services and Applications > Services
    Find "Validity WBF Policy Service", disable this service and change "Startup type" in properties to "Disabled".



    For the first time after this change system can hang up again. Turn off the computer (power switch) and turn on again. Now Windows should restart and shutdown properly.
     
    Martin_TP, Apr 21, 2021
    #4
Thema:

Windows 10 20h2 hangs on shutdown.

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