Windows 10: Windows 10 20H2 update: can’t log in because no internet

Discus and support Windows 10 20H2 update: can’t log in because no internet in Windows 10 Installation and Upgrade to solve the problem; I’ve just updated my PC to 20H2, and now I can’t use it. I only have one account on my PC which is a Microsoft one. When I try to log in, an error... Discussion in 'Windows 10 Installation and Upgrade' started by VeronicaChow, Mar 19, 2021.

  1. Windows 10 20H2 update: can’t log in because no internet


    I’ve just updated my PC to 20H2, and now I can’t use it.


    I only have one account on my PC which is a Microsoft one. When I try to log in, an error message says, “You need the Internet to do this. Check your Internet connection and try again.” But the wifi icon at the lower right corner shows that I’m connected to my home wifi.


    My password is definitely correct.

    My wifi is definitely okay because I’m using it to post this through my phone.


    Tried reconnecting to wifi but didn’t work.

    Tried the “netsh” and “ipconfig” commands to reset and renew but didn’t work.

    Tried creating a new admin user through command prompt but it doesn’t show up on the log in page.


    Any help would be much appreciated!

    :)
     
    VeronicaChow, Mar 19, 2021
    #1
  2. AsRock Win User

    Windows 10 Update

    Well just noticed a pretty large one pop up coming in at 914MB, seems it makes some pretty serous updates.

    KB3172985
    Cumulative update for Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4: July 12, 2016

    This security update includes improvements and fixes in the functionality of Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4. It also resolves the following vulnerabilities in Windows:

    • 3175677 MS16-094: Security update for secure boot: July 12, 2016
    • 3174060 MS16-093: Security update for Adobe Flash Player: July 12, 2016
    • 3171910 MS16-092: Security update for Windows Kernel: July 12, 2016
    • 3170048 MS16-091: Security update for .Net Framework: July 12, 2016
    • 3171481 MS16-090: Security update for Kernel Mode Drivers: July 12, 2016
    • 3170050 MS16-089: Security update for Windows secure kernel mode: July 12, 2016
    • 3170005 MS16-087: Security update for the Microsoft Print Spooler: July 12, 2016
    • 3169999 MS16-085: Cumulative security update for Microsoft Edge: July 12, 2016
    • 3169991 MS16-084: Cumulative security update for Internet Explorer: July 12, 2016
     
    AsRock, Mar 19, 2021
    #2
  3. Update 20h2

    Hi Wicki,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    20H2 should not be installed right-away on your device - MS said the rollout is only to a fraction of users and would be labeled as an optional update initially. Are you enrolled in WIP?

    You may uninstall 20H2 using the steps below:

    https://www.yourwindowsguide.com/2020/10/uninst...

    Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.
     
    Sumit (Independent Advisor), Mar 19, 2021
    #3
  4. AsRock Win User

    Windows 10 20H2 update: can’t log in because no internet

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Mar 19, 2021
    #4
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Windows 10 20H2 update: can’t log in because no internet

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