Windows 10: Windows 10 - 20H2 update failed - now BSOD

Discus and support Windows 10 - 20H2 update failed - now BSOD in Windows 10 Installation and Upgrade to solve the problem; Hi, I have an older Dell XSP L702X laptop that I use for work tasks, was working wonderful in Windows 10 1906 then when the 20H2 feature update arrived... Discussion in 'Windows 10 Installation and Upgrade' started by BrianH_uk, Apr 21, 2021.

  1. BrianH_uk Win User

    Windows 10 - 20H2 update failed - now BSOD


    Hi, I have an older Dell XSP L702X laptop that I use for work tasks, was working wonderful in Windows 10 1906 then when the 20H2 feature update arrived it failed to install, waited a few weeks and tried again but this time it installed and did a few BSOD crashes with error code 0xc1900101. Did basic diags on laptop to be sure no hardware issues....

    I bit the bullet and decided to to a clean install - no extra drivers, files or changes just a straight clean install with the USB tool and Win 10 pro - 20H2 version, all installed fine then boom - same BSOD and shutdown basic install only, tried twice more before I gave up and did a full diagnostic on the laptop and no issues found again.

    Then did a clean install with Win 10 pro - 1906 and all was up and stable, upgraded the drivers to latest I could find - all good !
    It then asked to do a feature upgrade to 20H2 so I did a backup/sysytem image and recovery DVD and let it have a go - boom ! same BSOD and shutdown....

    Here is the link to my 3 files, memory dump, mini dump and MSinfo.


    https://1drv.ms/u/s!AlKC0DiK4IkmgpMfdF1UzO5Eg8A6EQ?e=DpIQiV


    PLEASE - can anyone help me - this is really starting to hurt - I know it works perfect in V.1906 so why is 20H2 killing it?


    Much appreciated !

    :)
     
    BrianH_uk, Apr 21, 2021
    #1

  2. Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Apr 21, 2021
    #2
  3. jds21 Win User
    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Apr 21, 2021
    #3
  4. AsRock Win User

    Windows 10 - 20H2 update failed - now BSOD

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Apr 21, 2021
    #4
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Windows 10 - 20H2 update failed - now BSOD

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