Windows 10: Windows 10 activation problem- transfer digital license to new pc

Discus and support Windows 10 activation problem- transfer digital license to new pc in Windows 10 Updates and Activation to solve the problem; Trying to set up a new pc and transfer Windows 10 pro from my old PC. My MS account shows that I have digital license that is linked to my account. I... Discussion in 'Windows 10 Updates and Activation' started by PatM1950, Oct 9, 2020.

  1. PatM1950 Win User

    Windows 10 activation problem- transfer digital license to new pc


    Trying to set up a new pc and transfer Windows 10 pro from my old PC. My MS account shows that I have digital license that is linked to my account. I purchased the original retail license through an MS employee. New PC shows an error indicating no product key can be found on activation settings page. Ran troubleshooting and it indicates to contact support. Tried that 4 times and they always end the call saying I need to contact Technical support. and to go through the support website until I get to the option to contact technical support. I only get to a callback menu to enter my phone number and the process repeats.

    Any idea who and how to contact MS to resolve?

    :)
     
    PatM1950, Oct 9, 2020
    #1

  2. Transfer digital license from old PC to New one.

    You would have to first ensure the Digital License is linked to your Microsoft Account. See instructions how to do that. You can then use the Troubleshooter on the new computer after installing Windows 10 to restore the license.


    Please note, if your license was upgraded from a OEM preinstalled Windows 7 or Windows 7 license, it is not transferable.

    See:

     
    Andre Da Costa, Oct 9, 2020
    #2
  3. cereberus Win User
    Windows 10 Digital License Transfer

    1) You cannot transfer digital licence without using MS account if original key is not retail. If original key is retail, you can just use it to activate new pc.

    Your windows 7 key should still be valid if retail.

    Your legal obligation is to wipe windows from old pc if you reinstall on new pc and transfer licence (either by reusing retail key or doing a digital licence transfer if linked to MS account).

    The fact old pc might activate automatically if new owner installs windows is not your problem provided you did not indicate it will activate automatically.
     
    cereberus, Oct 9, 2020
    #3
  4. Windows 10 activation problem- transfer digital license to new pc

    Transfer Digital License To A New PC

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    No, you do not need the machine to be online to transfer the License. The troubleshooter helps you in this regard.

    Activation depends on what type of license you have of Windows 7/8/10.

    If Windows 7/8/10 came preinstalled with the computer, that is called an OEM license. For an OEM license, the license dies as soon as Motherboard dies. So essentially it is non-transferable. If that is the case you need to get a new license.

    However, this is not same for retail licenses i.e. you purchased the license through Microsoft store. That does carry transfer rights. If that is the case, please see the below steps:

    Run the activation troubleshooter on the new device using the below steps:

    Go to Settings>Update and security>Activation and run the troubleshooter. and select I recently changed hardware on this device.

    (Please note that Activation troubleshooter requires you to have digital license linked to Microsoft Account.)

    If the troubleshooter hasn't helped, you can get in touch of an agent using the link below who can help you to get your copy activated:

    https://partner.support.services.microsoft.com/...

    Please let us know if you need any assistance.
     
    Sumit (Independent Advisor), Oct 9, 2020
    #4
Thema:

Windows 10 activation problem- transfer digital license to new pc

Loading...
  1. Windows 10 activation problem- transfer digital license to new pc - Similar Threads - activation problem transfer

  2. Transferring Digital License to New PC

    in Windows 10 Updates and Activation
    Transferring Digital License to New PC: I want to transfer a retail digital license for Windows 10 Home Edition, purchased online, from my Lenovo desktop, which stopped working, to a new Dell desktop. I have tried all of the suggestions and MS Support, but I can't get through to talk to an actual person. I am...
  3. Transferring Digital License to a new PC

    in Windows 10 Updates and Activation
    Transferring Digital License to a new PC: Hello, I am soon going to sell my PC and build a new one, but I'd like to transfer my digital license over to the new PC that I am going to build. I would also like to point out that my digital license is already linked to my Microsoft account. I need a explanation on how to...
  4. Transfer Windows 10 Home Digital License to New PC

    in Windows 10 Updates and Activation
    Transfer Windows 10 Home Digital License to New PC: I received my original PC with a retail version of Windows 7 Home Premium that had a product key and when prompted about the free upgrade to Windows 10, I did so (which in turn linked my Microsoft account and License so now I have a digital license of Windows 10 Home) and...
  5. Transfer Digital License To A New PC

    in Windows 10 Updates and Activation
    Transfer Digital License To A New PC: So a few months ago I purchased Windows 10 Home from the Microsoft Store so I have a Digital License rather than a product key, my old PC unfortunately broke and I cannot log into it anymore so I bought a new one, after logging into my account it doesn't seem to want to...
  6. Transferring Digital License to new PC

    in Windows 10 Updates and Activation
    Transferring Digital License to new PC: Hello, I have been trying to activate Windows 10 on my new computer using the digital license I have connected to my Microsoft account. I bought Windows 10 Pro digitally from Microsoft a few years ago and have been running it on my laptop since. My new desktop is meant to...
  7. Transfer Windows 10 Pro digital license to new PC

    in Windows 10 Updates and Activation
    Transfer Windows 10 Pro digital license to new PC: I upgraded my previous computer to Windows 10 Pro via a digital license purchased from the Windows Store. Unfortunately, that computer was quite literally fried during an electrical storm last month - the technicians who I took it to said it was not cost effective to repair...
  8. Windows 10 digital license transfer to a new PC

    in Windows 10 Updates and Activation
    Windows 10 digital license transfer to a new PC: Hello! I have a PC with Windows 10 Pro digital license linked to my Microsoft account. In a couple of days I will get a new PC. I'd like to transfer my digital license from this PC to the one I will get. Is this possible? And if it is, how exactly can I do that?...
  9. Windows 10 digital license activation on a new PC.

    in Windows 10 Updates and Activation
    Windows 10 digital license activation on a new PC.: Hello, i got a free upgrade to Windows 10 on my laptop when Microsoft first announced it. That was a few years ago. I got a new PC last year and the shop i got it from had already Windows pre-installed on the device. As i discovered, it was a pirated license. It started...
  10. Digital License transfer to a new pc

    in Windows 10 Updates and Activation
    Digital License transfer to a new pc: Greetings, I want to transfer my Windows 10 digital license to a new laptop which has shipped with pre-installed MS DOS. My old laptop had shipped with pre-installed Windows 8.1 which I upgraded to Windows 10 Home (single language) using the free offer available during that...