Windows 10: Windows 10 Administrator password forgotten, Pin was typed in wrong and is now blocked for...

Hi everyone, I'm in a dilemma here. I typed in the wrong laptops Pin while being on a phone and now that sign in option for my local account in Windows 10 is not possible because it is blocked for "2 hours" and I should try again then. Of course the computer did not reset after 2 hours and now I´ve been blocked out for 2 weeks. I forgot the password and even the password reminder did not give me the correct answer. And windows does not give me the option password forgotten. I tried different methods with the cmd.exe function and was able to add a new user so I´m at least able to use the comput

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Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Forgotten Password!!

Thanks, Brink!

Was successful in changing the password on the person's local account. But leaving the 2 accounts showing on the login screen will be very confusing for the 82 yr old person owning the laptop..

As suggested, I signed in to the built-in Administrator account, and now both accounts are local account and Administrator?? Did I do something wrong?

Is this way to stop the built-in Administrator account from showing on the login screen:

1. Hold the Windows Key while pressing “R” to bring up the Windows Run dialog box.
2. Type: net user administrator /active:no
3. Press “Enter“.

 

forgotten administrator password

I have a Microsoft account and can sign into that ok but I have forgotten my computers administrator password and pin. How can I reset these?