Windows 10: Windows 10 - All files are deleted automatically, even Windows files.

I have a new laptop with Windows 10 and Office 2017 pre-installed.
After 2 weeks of use, all files suddenly are automatically wiped out completely, even windows system files on drive C and data files on drive D.
During it happens, I check my C drive and see like this. Please note the DD_DeletedFiles folder and its content.
The content of that folders is changed continuously when I was looking at it. New files added, some files removed...





I am really confused, do not know what happen.
I lost all my data on C and D drive. I cannot recover by using the recovery software.
Any comment or clue about what happen, and how to recovery my data are much appreciated.
Thank you!

:)

 

Media files are automatically deleted

Hi all,

I recently upgraded to windows 10 from windows 8.1. After the upgradation process some of my media files are deleted without any warning/notification. Is it a windows glitch or a virus attack?

Please Help.

I lost many important video files recently.

Thanking You

Kankan Barman

[Moved from Virus & Malware]

 

Media files are automatically deleted

Hi Kankan,

This issue might occur due to possible virus on the machine.

I would also recommend you to perform a full virus scan using the antivirus program installed on the computer or by using Microsoft Safety Scanner as this issue could also occur by malwares.

Safety Scanner - Windows Defender Security Intelligence



Safety Scanner Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate viruses if any.

Note:
Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

You did not create the DD_DeletedFiles folder right?; It was created by itself?

 

I looked online; apparently DD is a command in Linux to delete files. You got Linux installed at all? Do you, or anyone else, use it on the computer?

 

I did not create that folder. I did not do any thing with that folder and its content.

 

Never linux on my laptop. Nobody use my laptop.
I works on IT and I know clearly what I am seeing. It is so strange.
I try scanning with BitDefennder, kaspersky, MalwareBytes from a clean PC but found nothing.

 

Okay it's good to see that you work for IT; it means you understand a whole bunch with computer. Yes I agree with you, that is rather strange and really sounds like some sort of virus/hacker. All that happens in your computer doesn't make any sense at all.

I looked online some more. Check out this search result from Bing: +dd_deletedfiles - Bing

Press the "Translate this page" link. Once it loads, you can actually read that this dude experienced the same thing before. See if you can do something from here.

 

Thank you for keeping this up.
Before posting this I already googled but found nothing.
I have read the post and the symptoms are exactly the same.
Good to know re-installation could not solve the problem. I am contacting him for experience.
Now I tend to the SSD problem, but now sure because as what I saw it is not SSD problem.

Is there possibility that any hidden code on MBR of DELL which caused this problem?
My E7470 has a 500MB reversed parition and I do not know what it is for.

 

Yea I got that same reserved 500 mb of space too. I don't know why its designed like this. I built my own computer, so it's not any recovery partition from the computer's company or what not.

But there is this tool that lets you open that hidden partition:
OpenHiddenSystemDrive to View Windows 7 Hidden System Reserved Partition | PUPUWEB

This is what mine looks like: