Windows 10: Windows 10 and 11 - Power settings, Sleep - "Never", yet laptop still switches off

I have the following power settings, clearly stating that "when plugged in, pc goes to sleep [Never]".Can you tell me why both of these laptops Dell and Surface 6 turn off while on power ?

:)

 

windows 10 power and sleep settings ignored

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are facing issues with the Windows 10 Sleep, we will look into this for you. However, in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of your system?

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
  
  

Meanwhile, this issue could be related to the Hybrid sleep and the Fast Startup. Hence, I would suggest you to follow the steps below and check if it works for you.



Steps to turn off Hybrid Sleep:

1. Click on Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options, then click on Change plan settings.
4. Click on Change advanced power settings and expand
   Sleep option.
5. Now expand Allow hybrid sleep and then change settings to
   Off.
6. Click on Apply and then OK.

Steps to turn off Fast Startup:

1. Click on the Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options.
4. Click on Choose what the power buttons do.
5. Click on Change settings that are currently unavailable.
6. Under Shutdown settings, uncheck the Turn on fast startup box.
7. Click on Save changes. This will turn off fast startup.

Restart the system and check if the issue still persists.



We would also like you to open command prompt (Admin) after the PC wakes up. (Type in Windows search
CMD and then right click on it, select Run as Administrator)



Then type the command as mentioned in the /lastwake & /energy
section from this Powercfg command-line
options article.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Lenovo Laptop - Windows 10 - Power and Sleep Settings Not Working

Despite selecting 'Never' for 'When plugged in, turn off after' for both 'Screen' and 'Sleep' within the 'Power and Sleep Settings' window--please see attached screen dump--and my laptop being plugged in, it still goes to sleep / shuts down after a short time of inactivity. Can any suggest why it is doing this and how to fix it?

 

Windows 10 Sleep & Power Settings

Hi All,

I am having a continuous problem with my HP Envy Laptop. First my mouse would not bring the laptop out of sleep mode. I went back into the power/sleep settings tried to correct that issue. Now my mouse will bring the laptop back from sleep mode. At least
I think it is sleep mode. However, when I shut down my laptop, the power light is still on and does not go off. I have to hold it down for a few seconds before it actually shuts down. Does any know the actual or proper settings fir the power/sleep modes
for a laptop. In my research, they PC experts say not to put a laptop into hibernate mode.

Does anyone have any suggestions on how to set the power/sleep mode settings for this thing to perform correctly?

Thanks,

Mark