Windows 10: Windows 10 and Premiere Pro CS5.5 GeForce GTX 580 Crash on file open

Discus and support Windows 10 and Premiere Pro CS5.5 GeForce GTX 580 Crash on file open in Windows 10 BSOD Crashes and Debugging to solve the problem; Nvidia driver 23.21.13.8813Win10 20H2 Build 19042.1083Premiere Pro opens fine and stays open, but as soon as I try to open a project or start a new... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by turboboost17, Jul 14, 2021.

  1. Windows 10 and Premiere Pro CS5.5 GeForce GTX 580 Crash on file open


    Nvidia driver 23.21.13.8813Win10 20H2 Build 19042.1083Premiere Pro opens fine and stays open, but as soon as I try to open a project or start a new project it crashes.The file starts to load then crashes.

    :)
     
    turboboost17, Jul 14, 2021
    #1
  2. TheMailMan78, Jul 14, 2021
    #2
  3. john_r_g Win User
    Windows 10 and Premiere Pro CS5 (Master Suite and update 5.0.3) Crash on Fresh Install/Upgrade of W10/64.

    I have been testing Adobe CS 5 Master Suite for a few months now on Windows 10/64 on upgraded Windows 7 Workstations. CS5 Master Suite applications have all worked as expected, including Premiere Pro, after the OS upgrade. All applications were loaded and
    functioning for a few years prior to the OS upgrades. So... Due to this success, I purchased a new workstation and coming with W7/64, decided to update it right away to W10/64 and then install Master Suite CS5.

    All went well until I opened Premiere Pro. Remember that PP worked fine on the OS upgrade. On a fresh install though Premiere Pro would crash on trying to load an existing project. It would also crash on closing the application. If I created a new project
    Premiere would run properly including mercury playback. But once again, would crash on closing. As well, if I had tried to open an existing project and it had crashed during closing, Premiere Pro would try to backup that project and crash/hang and basically
    corrupt the project.

    Reverting to Windows 7/64 and installing CS5 Master Suite and associated updates, Premiere Pro once again runs without issue.

    I assume I could update to Windows 10 with all applications installed and find it runs, but in the future any loading of Premiere Pro CS5 on a fresh Windows 10 machine, will most likely be a fail, and so I believe there is an issue moving forward to people
    who own their software and will not participate in the subscription model.

    Clearly Microsoft needs to check this out since these Adobe Suites are still very valuable to users, artists and production personal that depend on them for business. A sampling online for these suites still show they can be purchased but for roughly, if
    not much more, their original upgrade pricing of $1,200-$1500+.

    I have been somewhat pleased with Windows 10 as an upgrade over exiting installs, and was going to go with it for the future but after buying a new machine and having an application fail on a fresh install of Windows 10/64, I have serious reservations, since
    my client projects depend on Premiere Pro and functionality into the future.

    I am unsure if I would ever get this issue sorted so am back on Windows 7/64 on my primary workstation. I will not buy a new machine with Windows 10 that needs to run Premiere Pro CS5. If others have tested this scenario I would love to hear the results.,
    if similar or not.

    *** Errors recorded:***

    The error on screen is what follows:

    Sorry, a serious error has occurred. We will attempt to save project. Microsoft Visual C++ Runtime Library. Program c:\.... This application has requested the runtime to terminate it in an unusual way. Please contact application support team for more information.

    and from Event Viewer:

    1)

    Adobe Premiere Pro.exe

    5.0.3.0

    4ce382d1

    MSVCR90.dll

    9.0.30729.9177

    5615f352

    40000015

    0000000000042686

    1e98

    01d1440aed9c1381

    C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe

    C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a8 3b6ce3\MSVCR90.dll

    342cec22-93df-4e2b-a17b-0fc79ce4b875

    2)

    hang error:

    Log Name:
    Application

    Source:
    Application Hang

    Date:
    12/31/2015 3:53:29 PM

    Event ID:
    1002

    Task Category: (101)

    Level:
    Error

    Keywords:
    Classic

    User:
    N/A

    Computer:
    computer

    Description:

    The program Adobe Premiere Pro.exe version 5.0.3.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 1d0c

    Start Time: 01d14425dd8ac1b4

    Termination Time: 42

    Application Path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe

    Report Id: ac741c6d-b019-11e5-9f05-d05099812be3

    Faulting package full name:

    Faulting package-relative application ID:

    I also have posted this issue on the Adobe Community Forum under Premiere Pro.
     
    john_r_g, Jul 14, 2021
    #3
  4. Windows 10 and Premiere Pro CS5.5 GeForce GTX 580 Crash on file open

    Windows 10 upgrade and Adobe Production Pro CS5

    I upgraded to Windows 10 - Photoshop CS5 works

    HELP - Premiere Pro CS5, Encore, Media Encoder...
    DOES NOT WORK

    again, this the the CS5 version (the Compatibility Center said it would work, and no action necessary) BUT .....

    Thank you in advance!!!
     
    actionjacksonpro, Jul 14, 2021
    #4
Thema:

Windows 10 and Premiere Pro CS5.5 GeForce GTX 580 Crash on file open

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