Windows 10: windows 10 Asus laptop battery drains even plugged in

Asus laptops have a battery software manager that can stop charging at 60 or 80 when the charging cable is plugged in, and yesterday I set it to 80 and then changed it to 60, but it's discharging. I haven't faced such a problem before any help is highly appreciated.

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:)

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Asus X540LJ (Plugged in Not Charging)

I have an Asus X540LJ with windows 10.

My battery shows a status of 96% (plugged in, but not charging). Because of the Asus model I am unable to remove the battery pack and reconnect it.

Previous threads have suggested to unplug your computer to allow the battery to drain, in which case it will then catch a charge. But if I unplug the laptop it immediately shuts off as it seems to have 0 charge.

I want to re-install the driver but the only driver I can see that is clearly related to power or battery is a USB charger plus driver.

Can anyone assist with identifying the battery driver or alternative troubleshooting.



Thanks

 

Windows 10 Draining My LapTop Battery

Hi Tim,

I would suggest you to refer the steps provided in the thread mentioned below and see if it helps you to fix the issue.

Battery drain with windows 10 on surface pro 2


Do keep us updated.

Regards,