Windows 10: windows 10 automatic update disabled usb ports..no mouse..no keyboard

Discus and support windows 10 automatic update disabled usb ports..no mouse..no keyboard in Windows 10 Drivers and Hardware to solve the problem; hi..i am running windows 10 on a dell alienware...it recently automatically updated...now i lost use of my usb ports in windows..i have no mouse or... Discussion in 'Windows 10 Drivers and Hardware' started by Gavin Enderman, Mar 23, 2019.

  1. windows 10 automatic update disabled usb ports..no mouse..no keyboard


    hi..i am running windows 10 on a dell alienware...it recently automatically updated...now i lost use of my usb ports in windows..i have no mouse or keyboard usage so i cant fix this in windows.. i can use both of them in bios but i cant boot into safe mode...i tried F8 and forcing my pc into automatic repair..neither one is working for me


    im at a complete loss

    :)
     
    Gavin Enderman, Mar 23, 2019
    #1
  2. Mussels Win User

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 23, 2019
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 23, 2019
    #3
  4. windows 10 automatic update disabled usb ports..no mouse..no keyboard

    Windows 10 usb keyboard and mouse not working

    Hi,

    To assist you better, answer the below question.

    I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


    I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


    Also, plug your USB Keyboard and Mouse to a different system and check if it works.

    I suggest you try below method and check if it helps

    Hardware and devices troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.

    Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.


     
    Ashwin V S, Mar 23, 2019
    #4
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windows 10 automatic update disabled usb ports..no mouse..no keyboard

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