Windows 10: Windows 10 Backup Function - Select Subfolders not Backing up

Discus and support Windows 10 Backup Function - Select Subfolders not Backing up in Windows 10 Installation and Upgrade to solve the problem; This is a new PC, with two hard drives, main one with windows and applications let's call it C: and second one only used for pictures let's call it D:.... Discussion in 'Windows 10 Installation and Upgrade' started by bassel_am, Jan 10, 2021.

  1. bassel_am Win User

    Windows 10 Backup Function - Select Subfolders not Backing up


    This is a new PC, with two hard drives, main one with windows and applications let's call it C: and second one only used for pictures let's call it D:. D: contains two folders with thousands of pictures each.


    I selected two folders to be backed up with file history:

    C:\Users\<USER>\

    D:\


    I performed the initial backup... Bizarre enough this is what was backed up:


    Under C: >>> Only the hidden AppData folder, all other folders were NOT picked up by the backup application. I tried restarting the PC and triggering a manual backup with NO success.


    Under D: >>> Empty directory along with the recycle bin content!


    Honestly I don't want to pick and chose which subfolder to backup, selecting D:\ should be enough... Same with C:\Users\<USER>\


    Any hints into what could be going on?


    thx!



    Note: If I manually select the two folders under D:\ and add to the backup list, they do get backed up! I just don't believe they need to be selected given that selecting the parent folder SHOULD be enough.

    :)
     
    bassel_am, Jan 10, 2021
    #1
  2. Arun B J Win User

    Backup selects Windows 7 instead of Windows 10

    Hi Horacel,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Did you make any change prior to this issue?
    I suggest you to follow the steps below and check if it helps.


    • Go to all settings.

    • Click on Update and security.

    • Select Backup.

    • Click on Add a drive before adding the driver connect the external drive.

    • Then you will be able to backup you’re data.

    Refer the link below and check if it helps.

    Backup and restore your files.

    Backup and Restore in Windows 10

    Additional information

    http://windows.microsoft.com/en-us/windows-10/repair-recovery

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jan 10, 2021
    #2
  3. Scrizz Win User
    Windows 10

    no, you can't go back..
    I suggest creating a backup image of your os drive
     
    Scrizz, Jan 10, 2021
    #3
  4. Windows 10 Backup Function - Select Subfolders not Backing up

    Don't have any function for backup

    Hi Iris,

    Let's work together on this. We suggest that you follow the following steps to apply the backup to your Windows Phone:

    • Sign into the same Microsoft Account used for the backup creation.
    • When prompted to use a backup to restore the handset, select the desired backup and hit ‘next’ to continue with the process.
    • The backup will then download (duration will vary depending on speed of connection and size of backup), you can then enter passwords for restored accounts there and then or configure restored email and social accounts later.

    Let us know the results.

    Regards.
     
    Justin Sor, Jan 10, 2021
    #4
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Windows 10 Backup Function - Select Subfolders not Backing up

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