Windows 10: windows 10 BitLocker key and BitLocker recovery key

Discus and support windows 10 BitLocker key and BitLocker recovery key in AntiVirus, Firewalls and System Security to solve the problem; i got a dell laptop, and while it got problem on thrn on, i sent it to repair. after i get it back, i tried to open it but i was asked a BitLocker key... Discussion in 'AntiVirus, Firewalls and System Security' started by 辞殊, May 16, 2019 at 6:57 AM.

  1. 辞殊 Win User

    windows 10 BitLocker key and BitLocker recovery key


    i got a dell laptop, and while it got problem on thrn on, i sent it to repair. after i get it back, i tried to open it but i was asked a BitLocker key or a BitLocker recovery key which i have got no idea about and i have never set anything like this. i am having no idea about how to find the BitLocker key as i have not done anything, it is not stored in my account or anywhere else. but as there are some important study infor, i need to try to unlock my laptop as i have not got a back up fo rthose infor.

    :)
     

  2. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, May 16, 2019 at 6:59 AM
    #2
  3. Xylee Del Win User
  4. windows 10 BitLocker key and BitLocker recovery key

    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, May 16, 2019 at 6:59 AM
    #4
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windows 10 BitLocker key and BitLocker recovery key

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