Windows 10: Windows 10 black screen after update yesterday. Help!

I am in the "safe mode" on my Windows PC right now. When I try to start my PC in "normal mode" there is just a black screen and my mouse. To walk you through what I can see exactly when I boot-up my PC:

1. My PC Logo
2. The Log-In Screen
3. A black desktop (no task-bar, no Windows symbol at the bottom left, only my mouse is visible!)
4. A "personal settings" window that is bugged out (the typical "XXXX.exe" stopped working)

I can start the Task-Manager but there is no "Windows explorer" that I could restart. Some people had that suggestion online but there wasn't anything like that in normal mode. I can see the Windows-Explorer Task in the "Safe Mode" right now but not in the "Normal mode". I don't know what is going on.



There was also the suggestion that I could uninstall the windows update. The problem is that the "Windows Update" window/program is loading forever (No joke, this is not going to work here. Loading since an hour or so). I don't know if that has something to do with the "Safe Mode" that I'm in right now but it wouldn't work on normal mode since I couldn't go there in the first place.



And just to make this clear: I am 99% sure that it has something to do with the Windows update yesterday. It would be INSANE coincidence if there is another random reason for it. I paused updates for the max-amount of days and now that I make them it suddenly destroys my PC. Cool shit.

EDIT: Problem is still there but I think I can circle it in a bt further. My Windows Explorer Doesn‘t start for some reason. Whenever I try to start it with the task manager the typical „XXX.exe stopped working“ appears. I also found out that this „personal settings“ thing has something to do wth the windows explorer. I feel like when K can somehow start that the Pc should work fine again. As I said that‘s the thing that works in safe mode but not in normal mode for some reason

EDIT 2: Ok the problem is solved but I feel like I should say how I did it because this is a problem to come for a lot when they do the update. I pretty much just uninstalled the Quality Update. You can do that like this:

Ctrl+Alt+Del —> Hold Shift and (while holding shift) press „Restart“ —> keep holding shift until a new screen pops up —> Troubleshoot —> uninstall Updates —> Quality updates.

Will take a while to uninstall (10-15 minutes for me) but it works fine now. If that doesn‘t work you might wanna uninstall the feature update though I cannot assure that it will work.

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:)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Windows 10 Black Background?

Hi,

To help you with your concern, we suggest that you try to follow the steps on how to troubleshoot black screen problems. Check on the links provided below:

• Troubleshoot black screen problems
• Recovery options in Windows 10

Update us on the result.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.