Windows 10: Windows 10 black screen after updateding and restarting it

Discus and support Windows 10 black screen after updateding and restarting it in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello , I've a problem with my Windows 10 , After I updated it yesterday and asked me to restart my laptop, it opened with black screen each time i... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Cheiikh, Nov 28, 2018.

  1. Cheiikh Win User

    Windows 10 black screen after updateding and restarting it


    Hello ,

    I've a problem with my Windows 10 ,

    After I updated it yesterday and asked me to restart my laptop, it opened with black screen each time i tried to open, it keeps pops up after Dell loading screen and before the login screen ,

    A black screen with white dash on the top left of it which keeps appearing and disappearing , i can't get to login screen and tried to press ctrl+alt+delete it restarts the lap and the same screen pop up again

    My laptop is :-

    Dell inspiron 5537

    Intel R core TM i7-4500u

    Cpu speed 1.80

    So what should i do, any suggestions could be helpful

    That's all and thank you in advance

    :)
     
    Cheiikh, Nov 28, 2018
    #1
  2. Zaspera Win User

    black screen upon restart

    i just installed drivers for a geforce 210..restarted for it to take effect and all i get on restart is a black screen after windows loads etc but the monitor is on..any idea what to do?
     
    Zaspera, Nov 28, 2018
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Nov 28, 2018
    #3
  4. Windows 10 black screen after updateding and restarting it

    Windows 10 infinite restart black screen


    Black screen after sign-in and you can see a mouse cursor:


    Unplug your external devices

    When you are at the black screen, try unplugging any peripherals you have plugged in at the time, and wait for a moment. If your screen becomes visible again, plug the peripherals back in one at a time.

    Use Safe Mode

    If unplugging peripherals not resolve the issue, for each of the troubleshooting steps below, you will need to use Safe Mode to troubleshoot this issue. To enter Safe Mode:

    1. Reboot the PC, and when you reach the sign-in screen, hold the Shift key down while you click the Power button and select Restart.
    2. When the system reboots, you will enter the Windows Recovery Environment.Select Troubleshoot, and then Advanced options, then Startup Settings, and Restart. When it restarts, you should see a number of options. Press 5 or F5 for Safe Mode with networking.
    Reinstall your graphics card driver:

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Device Manager.
    2. Expand Display Adapter.
    3. Right-click your display adapter and select Uninstall. Then reboot your PC.
    Check the registry

    You may also see a black screen after signing in if the user interface has been replaced with software that is incompatible with Windows 10. You can check this in the registry. Warning: This solution will modify the registry. Serious problems might occur if you modify the registry incorrectly. Prior to attempting these steps, you should backup the registry for restoration in case problems occur.

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Run.
    2. Type regedit.exe into the Open text box and click OK.
    3. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    4. Click to select the WinLogon key, and then, in the right pane, click Shell. The value of Shell in the Data column should be explorer.exe. If the value of Shell isn't explorer.exe, double-click Shell, and then, in the Value data text field, enter explorer.exe, and then click OK.
    5. Close the Registry Editor and then restart your PC.

    Check for a corrupted user account

    There could be a problem with the user account. To test this, create a new administrator user account and check if the new account also boots to a black screen:

    1. Once you’ve entered Safe Mode, right-click the Start icon and select Command Prompt (Admin).
    2. In the Command Prompt window, type the following commands (changing “<password>” to something of your choice):

      net user test <password> /add
      net localgroup Administrators test /add

    Provided by: Sharath Srinivasa, Microsoft Forum Moderator.

    See if any of this works for you,
    John

     
    AmericanPharaoh, Nov 28, 2018
    #4
Thema:

Windows 10 black screen after updateding and restarting it

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