Windows 10: Windows 10 Black Screen with Cursor

Discus and support Windows 10 Black Screen with Cursor in Windows 10 Software and Apps to solve the problem; When I finished a new update for windows 10, my screen was black and the only thing that worked was moving the cursor. I tried using shortcuts to boot... Discussion in 'Windows 10 Software and Apps' started by deepikaherath, Nov 26, 2021.

  1. Windows 10 Black Screen with Cursor


    When I finished a new update for windows 10, my screen was black and the only thing that worked was moving the cursor. I tried using shortcuts to boot device manager, safe mode, reset the pcOmen doesn’t let it complete, and tried hard resetting. Any help would be much appreciated.

    :)
     
    deepikaherath, Nov 26, 2021
    #1

  2. Windows 10 Black Screen, No Cursor

    Hi,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    Please follow the below suggestion and check if that helps.

    If you see the black screen only
    after sign-in and you can see a mouse cursor:

    • While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
    • If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
    If this resolves the black screen, use corruption resolution steps.

    Perform SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system
    files and to repair missing or corrupted system files in Windows.

    Use the System File Checker tool to repair missing or corrupted system files

    http://support.microsoft.com/kb/929833 ( Applies to Windows 10 as well).

    I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

    • Press Windows key + X.
    • Click command prompt (Run as administrator).
    • In the Administrator: Command Prompt window, type the following commands. Press
      Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    To close the Administrator: Command prompt window, type
    Exit, and then press Enter.



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.







     
    Karthicka_R, Nov 26, 2021
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Nov 26, 2021
    #3
  4. jds63 Win User

    Windows 10 Black Screen with Cursor

    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Nov 26, 2021
    #4
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Windows 10 Black Screen with Cursor

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