Windows 10: Windows 10 black screen with only cursor showing

Hello.


I'm unable to log into my PC because when trying to turn it on i'm not presented with the normal log in page. I've tried ctl+alt+del and nothing shows up.


Hope you can help. Thanks in advance

:)

 

Windows 10 Black Screen, No Cursor

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

Please follow the below suggestion and check if that helps.

If you see the black screen only
after sign-in and you can see a mouse cursor:

• While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
  
• If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
  

If this resolves the black screen, use corruption resolution steps.

Perform SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system
files and to repair missing or corrupted system files in Windows.

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/kb/929833 ( Applies to Windows 10 as well).

I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

• Press Windows key + X.
• Click command prompt (Run as administrator).
• In the Administrator: Command Prompt window, type the following commands. Press
  Enter key after each command:
  • DISM.exe /Online /Cleanup-image /Scanhealth
  • DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command prompt window, type
Exit, and then press Enter.



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Black screen with blinking cursor

I run Windows 10 and have a black screen with a blinking cursor in the upper left corner. I can hit Control, Alt, Delete, and it reboots momentarily, show the Dell logo and F2 Setup anf F12 Boot Options in the lower right corner. Regardless of what key
I hit, it goes right back to the Black screen w/ cursor. I can't seem to do anything. Any suggestions?

 

Black screen with cursor after Windows 10 update