Windows 10: windows 10 blank screen at start up

Discus and support windows 10 blank screen at start up in Windows 10 BSOD Crashes and Debugging to solve the problem; My Dell laptop will not sign in. It goes from the screen loading windows, to Preparing to Automatic Repair, to a black screen. I cannot boot to Safe... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Soltime, Jul 31, 2018.

  1. SOLTIME
    Soltime Win User

    windows 10 blank screen at start up


    My Dell laptop will not sign in. It goes from the screen loading windows, to Preparing to Automatic Repair, to a black screen. I cannot boot to Safe Mode. Is my only step now to attempt to boot to USB?

    :)
     
    Soltime, Jul 31, 2018
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jul 31, 2018
    #2
  3. 95VIPER
    95Viper Win User
    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Jul 31, 2018
    #3
  4. JOHANN EVA
    Johann Eva Win User

    windows 10 blank screen at start up

    blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
     
    Johann Eva, Jul 31, 2018
    #4
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windows 10 blank screen at start up

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