Windows 10: Windows 10 blank screen error

Hello

So i have tried almost everything i can for example, i have gone into recovery mode resseted my pc a few times(keeps failing), i have done code in the command prompt but still no fix, i have tried to factory reset it but everytime i try this a problem arises

When i try to repair my pc it comes up with this message after failing the repair/reset:

D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

So i pit that in the command prompt and it came up with a notepad showing processes it did to repair and such but all showed failure and error codes such as-0x0 and 0x4005. Before this black screen appeared the first loading screen right before the black screen it showed it saying repairing c drive and then something about the d drive and now in the command prompt i have to use the d drive instead of the c drive for the coding. Ive been trying to fix this for the past few days any help will mean alot.

i have seen that another option that i can do is to get the windows cd and put it in and do something like reinstalling windows but this is a pc from a friend and i cant get the windows disl from him so please help

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

blank screen

Hi Philip,

Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
screen issue, we’d like to know the following:

• Are you using a Microsoft account or local account?
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages? If yes, can you send us a photo?

• What is the make and model of your computer?

• How much free space do you have on your hard disk?

In addition, you can visit this link: Troubleshoot black screen or blank screen errors
to start troubleshooting this black screen issue.

We're looking forward to your response.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.