Windows 10: Windows 10 blank screen with cursor on startup

Discus and support Windows 10 blank screen with cursor on startup in Windows 10 Support to solve the problem; Hello, my pc has recently failed a windows software update and cannot boot into the OS. I have looked up this problem and tried many solutions but so... Discussion in 'Windows 10 Support' started by KazerCore, Sep 9, 2017.

  1. KazerCore Win User

    Windows 10 blank screen with cursor on startup


    Hello, my pc has recently failed a windows software update and cannot boot into the OS. I have looked up this problem and tried many solutions but so far nothing has worked. The only thing I haven't tried is Windows Recovery Environment (WinRE) simply because I have no idea how to access it. My pc is part of my job and I am in desperate need of it. Hopefully there is a solution.

    :)
     
    KazerCore, Sep 9, 2017
    #1

  2. I updated to windows 10, after 20 minutes it has gone to a blank screen.

    I started updating to windows 10, after 20 minutes it has gone to a blank screen. I have tried restarting my pc 3 times. It has been like this for 4 hours. I launch my PC, Alienware startup screen comes up - then blank screen with cursor on it. Help?
     
    MattH12345, Sep 9, 2017
    #2
  3. LJH FL Win User
    Windows 10 install failure black screen with mouse arrow

    Have a similar issue. 10 worked fine for 2 days. Then after creating a restore USB the screen went blank with only the cursor. Restart slowly gets to the sign on page. Enter password and get welcome screen with circling dots. Then the screen goes
    blank but shows cursor and occasional system busy cursor. Tried to use alternate boot up which gives the window logo and then goes to the blank screen with cursor. Hardware diagnostics are fine and pass the tests. Cannot get to setup to restore Windows
    10 or do anything.
     
    LJH FL, Sep 9, 2017
    #3
  4. simrick Win User

    Windows 10 blank screen with cursor on startup

    Hi KazerCore and welcome to Tenforums.

    Please fill in your system specs as much as possible, as it helps us to help you. Click on the My Computer tab below your username, then Update your system spec, and fill in what you can.


    Windows 10 blank screen with cursor on startup [​IMG]


    Also, please list what you have tried so far, so we know what's been done. Thanks.
     
    simrick, Sep 9, 2017
    #4
  5. zbook New Member
    1) What is the history of the drive?
    2) Are there any known drive problems?
    3) Is the drive a HD or SSD?
    4) Are your files backed up?
    5) Had you made a backup image?
    6) When you power on
    a) do you hear the fan?
    b) do you hear the drive?
    c) do you hear any beeps?
    d) do you see any lights?
    7) What do you see on the monitor?
    only a black screen?
    8) find a few flash drives that you can format
    9) use 1 of the flash drivers to create a bootable windows 10 iso:
    Download Windows 10
    10) Are you using windows 10 version 1511, 1607, or 1703?
     
    zbook, Apr 4, 2018
    #5
Thema:

Windows 10 blank screen with cursor on startup

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