Windows 10: Windows 10 Blank Screen

Recently my pc will just go blank randomly I have tried updating and reinstall my GPU drivers but it did not fix the problem. I have also noticed that it is still running when it goes blank I tested this by using skype and calling myself and waited for the screen to go blank and when it did I could still hear myself.Any help appreciated.

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Windows booting to blank screen after safe mode

Click these keys whenever you see a black screen:
Windows logo key + Ctrl + Shift + B > report what you see and hear

See if you can boot to the BIOS using the information in this link:
List of PC brands with their corresponding hot-keys

List the installed antivirus software.



See this link for additional troubleshooting steps:
https://support.microsoft.com/en-us/...-screen-errors

 

Windows 10 blank screen

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Black Screen on the PC. For further clarity on the issue, please respond to the questions below:

1. Which build version of Windows 10 are you using currently?

2.
Are you aware of any changes made to PC prior to which you weren’t facing this issue?

1. What is the make and model of the PC?

Refer the article Which
version of Windows operating system am I running?



Meanwhile, I would suggest you to refer the article
Troubleshoot black screen or blank screen errors
and see if that helps.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator