Windows 10: Windows 10 blue screen of death

Discus and support Windows 10 blue screen of death in Windows 10 Installation and Upgrade to solve the problem; Hi everyone, Recently we found an old laptop which we had forgotten about, as we hadn't used it for many years it was still running on Windows 7. We... Discussion in 'Windows 10 Installation and Upgrade' started by Kaitlin_94, Mar 2, 2021.

  1. KAITLIN_94
    Kaitlin_94 Win User

    Windows 10 blue screen of death


    Hi everyone,


    Recently we found an old laptop which we had forgotten about, as we hadn't used it for many years it was still running on Windows 7. We did a factory reset and decided to install Windows 10 via a USB. Now when we turn the laptop on we're met by the following blue screen. Can anyone help me? I don't know what to do


    Thank you.



    Windows 10 blue screen of death [​IMG]

    :)
     
    Kaitlin_94, Mar 2, 2021
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Mar 2, 2021
    #2
  3. NACHAPPA C K
    Nachappa C K Win User
    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Mar 2, 2021
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Windows 10 blue screen of death

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Mar 2, 2021
    #4
Thema:

Windows 10 blue screen of death

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