Windows 10: Windows 10 blue screen problem

Discus and support Windows 10 blue screen problem in Windows 10 BSOD Crashes and Debugging to solve the problem; I restarted my computer and the screen turned blue, Computer did not restart and screen remains blue so I can't 'get back in'. No info' on screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DEREK WELLINGS, Aug 27, 2018.

  1. Windows 10 blue screen problem


    I restarted my computer and the screen turned blue, Computer did not restart and screen remains blue so I can't 'get back in'.

    No info' on screen whatsoever, just remains completely blue.

    :)
     
    DEREK WELLINGS, Aug 27, 2018
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 27, 2018
    #2
  3. Blue Screen problem

    Hi,

    The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

    • Were there any changes prior to the issue?
    • What is the exact error messages?
    • Can you please provide us the screenshot of the blue screen error?

    To isolate the issue, we suggest to check this article:
    Troubleshoot blue screen errors
    . It contains troubleshooting steps pertaining to the issue.

    We look forward to your response.
     
    Phillip Pio, Aug 27, 2018
    #3
  4. Windows 10 blue screen problem

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Aug 27, 2018
    #4
Thema:

Windows 10 blue screen problem

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