Windows 10: Windows 10 BSOD Caused by mcupdate_GenuineIntel.dll?

The last major change I did on my computer was update my graphics card drivers but that doesn't seem to be the problem. I did update my bios a while back and had BSOD problems due to the gigabyte software but I've since removed it and haven't had any issues in a while.

:)

 

Windows 10 BSOD: DRIVER_POWER_STATE_FAILURE caused by "ntkrnlmp.exe"

Related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp.

Completely remove the current driver and install the newest driver available. For instructions on how to do that Read all about updating drivers by my partner JMH3143 here Updating a driver.

 

Windows 10 BSOD: DRIVER_POWER_STATE_FAILURE caused by "ntkrnlmp.exe"

Have previously been having problems with my laptop starting with the fact that it was taking a long time (5 minutes plus) to boot and also a while to log in and turn off. I was on Windows 8.1 and also got the message that an Intel program was having a problem
(Intel Rapid Start) and also has a number of BSODs although I never checked the cause and presumed it was down to the Intel driver/program. I decided to upgrade to Windows 10 (out of fear of losing the upgrade) and then clean my laptop and start again however
after having done this, I am still getting the BSOD. I have no idea what to currently do and so have uploaded the dump as I think is necessary and also run the Who's Crashed program for more details.

It's also worth noting that previously I did have a small SSD (32GB) that was used for caching purposes for Windows 8.1 and worked perfectly up until last week. I actually thought at the time the driver problem on Windows 8.1 was linked with that as previously
the laptop would boot within 30 seconds due to the SSD however I am not sure this is the case (as Windows 10 doesn't even recognize the SSD never mind allow me to use it for caching purposes)

Any help is massively appreciated.

Link to dump: Dumps.zip

Computer Details:

Computer name: SUBHAN

Windows version: Windows 10 , 10.0, build: 10586

Windows dir: C:\WINDOWS

Hardware: K56CA, ASUSTeK COMPUTER INC.

CPU: GenuineIntel Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz Intel586, level: 6

4 logical processors, active mask: 15

RAM: 8470003712 bytes total

Crash Details:

On Mon 01/02/2016 00:14:02 GMT your computer crashed

crash dump file: C:\WINDOWS\Minidump\020116-148687-01.dmp

This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x9F (0x3, 0xFFFFE00103FB5060, 0xFFFFF8028B13D990, 0xFFFFE00104367B40)

Error: DRIVER_POWER_STATE_FAILURE

Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

It seems that it is the problem.
Code: BugCheck 3B, {c0000005, fffff801033a2eaa, ffffd000206659e0, 0} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+92eaa ) Followup: MachineOwner ---------[/quote] nvlddmkm.sys is the nvidia graphics driver. And some latest drivers are causing BSOD issues to some users.

Better you downgrade the graphics driver.

• Uninstall the driver: Display Driver Uninstaller: How to use - Windows 7 Help Forums
• Download and install a driver that worked stable there. 361.75 WHQL is a good stable driver.
• While installing, follow this method: NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
• Turn off device driver auto update so that it cannot be updated automatically, at least till a stable driver is released by nvidia.

Let us know how it goes. Report us for any further BSOD.