Windows 10: Windows 10 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL

Discus and support Windows 10 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL in Windows 10 BSOD Crashes and Debugging to solve the problem; What failed: nbcci.sys. How do I fix this?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ixpqd, Jun 14, 2019.

  1. Ixpqd Win User

    Windows 10 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL


    What failed: nbcci.sys.

    How do I fix this?

    :)
     
    Ixpqd, Jun 14, 2019
    #1
  2. Athamas Win User

    BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

    What has changed in the last 3 days?

    Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
    I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

    What are the laptop info and specs?


    Most recent dump files?

    This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

    https://mega.nz/#!40B0TBAA!7n_QUccYUPr80FN0bvhY2evT_0SWbadh1MBFpxqh3Hk
    https://mega.nz/#!B0YRUIAZ!XB25NdCVqBFkEleRdFPsKgGssf9PReYKXP5IJIFz1uY
    https://mega.nz/#!FtJQmIba!sYXWqG3ayUyaIp7Vf6wnQrhJMYldHwIg8tw46cNp2fo

    What have you tried?

    I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

    I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

    What can I do?

    EDIT:

    Upon suggestion, I updated the killer drivers.
    All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
    After plugging and unplugging, I rebooted.
    Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

    Log:

    https://mega.nz/#!RxhhyBYJ!7AGY6uAErZnqeE_lGCfk65Webalfc0vNbC_NokwJ-ys
     
    Athamas, Jun 14, 2019
    #2
  3. BSOD Error: "DRIVER_IRQL_NOT_LESS_OR_EQUAL" on Windows 10

    Hi David,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the internet connection with BSOD error. Do not worry we will help you with this issue.

    DRIVER_IRQL_NOT_LESS_OR_EQUAL:

    This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process
    internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

    As this seems to be an issues with the network drivers, try the below troubleshooting steps and check if it helps.

    Method 1: Run Network Adapter troubleshooter

    Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

    • Click on Start; in the start search type
      Troubleshooter and hit Enter.
    • In the left pane, click onView all.
    • Click on Network Adapter Troubleshooter.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    If the issue still persists then,

    Method 2: I suggest you to download the latest drivers from the manufacturer's website before uninstalling. Later, uninstall the existing drivers, install them and check if it helps.

    Step 1: To uninstall drivers, follow these steps:

    • Press Windows key + x key on your keyboard.
    • Select Device manager.
    • Expand Network adapters. Right-click on the device and click
      Uninstall.
    • Restart the computer and check if the issue persists.

    Step 2: I suggest you to refer to the below article by
    Andre Da Costa
    about:
    How to: Install and Update drivers in Windows 10
    , install the drivers and check if it helps.

    Hope it helps. Try the above troubleshooting steps and update the status of this issue for further assistance.
     
    Deepika Gowda, Jun 14, 2019
    #3
  4. Rose Cal Win User

    Windows 10 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL

    BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL in nwifi.sys

    Hi,

    Corrupted or outdated Network drivers may be the possible reason why you are experiencing the error BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL in nwifi.sys. To better assist you, we'd like to clarify if your Network drivers are updated.

    In the meantime, we suggest that you follow the suggestion shared by XP ROCKS on this

    thread
    on how to reinstall your killer networking Bandwidth Control Filter Driver.

    Any response will be highly appreciated.
     
    Rose Cal, Jun 14, 2019
    #4
Thema:

Windows 10 BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL

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