Windows 10: Windows 10 BSOD - hal.dll / ntoskrnl.exe while playing games only - Help?

Discus and support Windows 10 BSOD - hal.dll / ntoskrnl.exe while playing games only - Help? in Windows 10 BSOD Crashes and Debugging to solve the problem; hello so about 3 months ago one of my old 8 gb ram died so i decide to buy brand new 16 gb ram the new ram was runining fine when playing games on... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kikoman1, Feb 25, 2021.

  1. kikoman1 Win User

    Windows 10 BSOD - hal.dll / ntoskrnl.exe while playing games only - Help?


    hello so about 3 months ago one of my old 8 gb ram died so i decide to buy brand new 16 gb ram the new ram was runining fine when playing games on stock frequency 2133 unfortunately my new ram was not as fast as my old ram so i decide to overclock my new ram i never needed to overclocked my old ram since it was fast on stock setting so this was first time i was overclocking ram i read on online fourms to overclock ram you need to switch xmp on so i did that i switch xmp on frequency 2400 it work fine for couple weeks when playing games but then i decide to play gta 5 online the game crashed to bosd i believed it said memory_corruption on bosd so i switched xmp off i decide to overclock the ram manually frequency 2400 and left everything else on auto it work fine couple days but then it crashed to desktop when playing gta 5 online i ran Memtest and i got 0 errors i really want to know what caused the bosd i never had any crash before when playing games with my old ram was it my ram or was it something else can someone please analysis my dmp file https://1drv.ms/u/s!Ap6sI9-bKCuEawe1MhEoiUT55MI?e=HEL5BW and sorry for bad english




    Dump File : 010921-36234-01.dmpCrash Time : 1/9/2021 3:25:04 PMBug Check String : Bug Check Code : 0x00000133Parameter 1 : 00000000`00000000Parameter 2 : 00000000`00000501Parameter 3 : 00000000`00000500Parameter 4 : 00000000`00000000Caused By Driver : hal.dllCaused By Address : hal.dll+4e390File Description : Hardware Abstraction Layer DLLProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 10.0.14393.0 rs1_release.160715-1616Processor : x64Crash Address : ntoskrnl.exe+149f90Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\010921-36234-01.dmpProcessors Count : 4Major Version : 15Minor Version : 14393Dump File Size : 545,660Dump File Time : 1/9/2021 3:26:14 PM



    CPU: 6600k

    RAM: GeIL EVO POTENZA 16GB 2 x 8GB 288-Pin DDR4 SDRAM DDR4 2400 PC4 19200

    GPU: msi gtx 1080 ti gaming x

    MOTHERBOARD: msi z170 pc mate

    PSU: seasonic focus gold 650w

    OS: Microsoft Windows 10

    :)
     
    kikoman1, Feb 25, 2021
    #1
  2. LewisH95 Win User

    Ntoskrnl BSOD

    • Update your Realtek audio driver.
    • Update your computer.
    • Disable overclocking settings.
    • Turn off BlueStacks/ another Android emulator.
    • Clean your registry.
    • Check your disk for errors.
    • Fix bad memory issues.
    • Remove faulty sticks of RAM.
    • I hope these methods help you!
    • Regards,
    • Lewis

      * Added by Moderator: Information from
      https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/


      * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
     
    LewisH95, Feb 25, 2021
    #2
  3. BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Feb 25, 2021
    #3
  4. Windows 10 BSOD - hal.dll / ntoskrnl.exe while playing games only - Help?

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Feb 25, 2021
    #4
Thema:

Windows 10 BSOD - hal.dll / ntoskrnl.exe while playing games only - Help?

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