Windows 10: Windows 10 BSOD numerous times a day

Discus and support Windows 10 BSOD numerous times a day in Windows 10 BSOD Crashes and Debugging to solve the problem; I bought a new laptop a few weeks ago and I've gotten BSOD's numerous times everyday that I've used it. I've been through all of the troubleshooting... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cmorgan76, Oct 7, 2019.

  1. cmorgan76 Win User

    Windows 10 BSOD numerous times a day


    I bought a new laptop a few weeks ago and I've gotten BSOD's numerous times everyday that I've used it. I've been through all of the troubleshooting tips and guides online, but nothing helps. I've installed a fresh copy of Windows, ran numerous scans, updated the BIOS, updated all drivers, ran malware scans, etc...


    This morning my dump file showed that Teams.exe was the culprit, so I disabled it at startup and used the web client instead. Now it appears that pshed.dll and hall.dll are the likely culprits


    A zipped folder of my dump files can be found here - https://drive.google.com/file/d/1sbdX2JwPeL5RsNBXI_bjv1WlUzCXI2G8/view?usp=sharing


    System Information (local)


    Computer name: DESKTOP-R7NNR5H
    Windows version: Windows 10 , 10.0, version 1903, build: 18362
    Windows dir: C:\Windows
    Hardware: Alienware m17 R2, Alienware
    CPU: GenuineIntel Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz Intel8664, level: 6
    12 logical processors, active mask: 4095
    RAM: 16959623168 bytes (15.8GB)


    Crash Dump Analysis
    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\Windows
    C:\Windows\Minidump

    On Mon 10/7/2019 2:46:13 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
    Bugcheck code: 0x124 (0x0, 0xFFFF9607EECB6028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\pshed.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Platform Specific Hardware Error Driver
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


    On Mon 10/7/2019 2:43:58 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100719-12312-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x47FE8)
    Bugcheck code: 0x124 (0x0, 0xFFFFA383AD7D0028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    On Mon 10/7/2019 1:30:56 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100719-19859-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x47FE8)
    Bugcheck code: 0x124 (0x0, 0xFFFF860CE4259028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    On Mon 10/7/2019 12:44:37 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100719-18468-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x47FE8)
    Bugcheck code: 0x124 (0x0, 0xFFFF8D083F0C4028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    On Mon 10/7/2019 12:29:38 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100719-19562-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x47FE8)
    Bugcheck code: 0x124 (0x0, 0xFFFFB183BB42D028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 10/7/2019 12:15:33 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100719-20140-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x47FE8)
    Bugcheck code: 0x124 (0x0, 0xFFFF800569359028, 0xB2000000, 0x30005)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    Conclusion
    6 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

    :)
     
    cmorgan76, Oct 7, 2019
    #1
  2. Delta6326 Win User
    Delta6326, Oct 10, 2019
    #2
  3. Ahhzz Win User
    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Oct 10, 2019
    #3
  4. Windows 10 BSOD numerous times a day

    BSOD on numerous servers

    We have recently begun to get BSOD errors on numerous servers thoughout our estate. Each BSOD results in the following error Operating System failure (Windows bug check, STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF800DD4B28AD, 0xFFFFD000D3BD1848,
    0xFFFFD000D3BD1060))


    We have tried disabling SMBv1 & 2 and also disabling TCP offloading as these have been some of the suggestions we have found whilst trawling the internet looking for an explanation
     
    John (Capita), Oct 10, 2019
    #4
Thema:

Windows 10 BSOD numerous times a day

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