Windows 10: Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

Discus and support Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos in Windows 10 BSOD Crashes and Debugging to solve the problem; One more edit before bed. I booted into Safe mode and the Eve Online launcher opened fine and downloaded updates. Leaving safe mode I still get a BSOD. Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jadors, May 6, 2016.

  1. jadors Win User

    Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos


    One more edit before bed. I booted into Safe mode and the Eve Online launcher opened fine and downloaded updates. Leaving safe mode I still get a BSOD.
     
    jadors, Jun 28, 2016
    #46
  2. axe0 New Member

    In safe mode the GPU is not used, can you do similar things in normal mode without crashes?
     
  3. jadors Win User
    "can you do similar things in normal mode without crashes?"

    No, the eve launcher gives me BSOD in normal mode.

    I reboot Windows in Safe mode.

    I opened the launcher while in Safe mode and no BSOD.

    I exit safe mode, reboot to normal. It gives me BSOD again.
     
    jadors, Jun 29, 2016
    #48
  4. axe0 New Member

    Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

    I meant more something like can you play other games without problems.
     
  5. jadors Win User
    Oh I'm sorry, I misunderstood. I booted with safe mode again. None of the activities I know to cause BSOD in regular cause BSOD in Safe mode.

    I'm able to watch videos inside steam, the eve launcher works, another game launcher I know to cause BSOD works as well
     
    jadors, Jun 29, 2016
    #50
  6. axe0 New Member
    So you can play other games in normal mode without issue?
     
  7. jadors Win User
    Oh, yes most every game. I chose those 2 because I know those cause BSOD. But you're making me remember, during the beta, Overwatch caused a BSOD after I upped the graphics settings to max. I was surprised cause up until now no game has ever caused it before, it was just the launchers.

    As for eve, they had an "old" launcher that worked just fine. They released a new launcher when they declared they aren't supporting Windows XP any longer.
     
    jadors, Jun 30, 2016
    #52
  8. axe0 New Member

    Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

    Thanks for confirming, my suspicious is a possible conflict between the software of the drivers and the game.
     
  9. jadors Win User
    BSOD happened with an old GTX 465 and the same BSOD continued when I upgraded to a GTX 960.

    How can I tell what drivers are causing the issue?
     
    jadors, Jun 30, 2016
    #54
  10. axe0 New Member
    The software from Nvidia is what I meant, the display drivers.
     
  11. jadors Win User
    That's for games, what explains the BSOD from say, creating the Windows media device to reinstall Windows 10?
     
    jadors, Jun 30, 2016
    #56
  12. axe0 New Member
    I understand it is for games, what I say is that there is a conflict between the software and games.
     
  13. jadors Win User

    Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

    Yeah I understand. So I've been trying to stay consistent with the Nvidia drivers as they come out. Should I try older ones?
     
    jadors, Jun 30, 2016
    #58
  14. axe0 New Member
    It is better to first uninstall the software that comes with the display drivers as best as possible.
     
  15. jadors Win User
    I am sorry about the long delay, it was due to the holiday where I live.

    2 things:

    1: A customer support person replied to a ticket I submitted about the game and here is what he told me:

    "Since the launcher is not displaying correctly, try setting an environment variable called QT_OPENGL, either to 'software' or 'angle'. You can set an environment variable by right-clicking on your computer in the Start menu, select Properties, then Advanced System settings, then Environment Variables...In the dialog that comes up, add a new System variable. Enter 'QT_OPENGL' in the name field, and 'desktop' in the value field (without the quotes)."

    After doing this, the game launcher no longer gives me a BSOD. He didn't explain what it does; can you explain?

    2: I had an electrical engineer use a voltmeter to test my power supply. When running Furmark, the 12v line drops to 11.5v. I don't get a BSOD but he thought I should get a new PSU. Your thoughts?
     
    jadors, Jul 7, 2016
    #60
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Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos

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