Windows 10: Windows 10 BSOD When Installing AMD Radeon RX5500XT Driver

When Installing The Radeon RX5500XT Driver My PC Always Bluescreens



Specs


CPU: Intel Core i7 9700k @3.60GHz

RAM: 32GB

GPU: MSI Gaming Radeon RX 5500xt 8GB

Motherboard: ASUS Prime Z390-A Motherboard LGA1151

OS Build: Windows 10 1909 18363.815

Network: TP-Link Archer

PCI: USB 3 Controller


Just To Know The BIOS Has Been Updated To Support The Intel Core i7 9700k. Ive Already Installed The Update

:)

 

Driver Error AMD Mobility Radeon HD 5000

ok, it didn't work after all. windows update has seemingly installed another
driver update for my amd mobility radeon hd 5000, this time breaking it again.

i tried what you suggested step by step, but that didn't work either. I'll try it again with running a win 7 driver in compatibility between steps two and three and keep you posted on the results.

 

Continuing BSOD crashes with Windows 10 and AMD Radeon R7 M265 graphics adapter driver

You may have seen my previous posts on this issue: it began for me with the 1709 release of Windows 10. Getting BSOD crashes because of 'Thread Stuck In Device Driver' with the driver for the Radeon R7 M265 adapter.

I have kept the adapter disabled to allow Windows update to accumulate and hopefully resolve the problem. I am now at Windows 10 1709 334.

I installed AMD's latest driver from their support web site yesterday (dated 22 March 2018 version 23.30.15033.5003) and this ran OK. Note that I had deinstalled and deleted all previous AMD drivers before performing that installation.

However, this morning's Window Update overwrote that driver with the same one that has been the source of the BSOD crashes in the past (dated 22 June 2015 version 15.200.1045.0). Consequently, I had a BSOD crash again. I've had to disable the AMD adapter
again.

If I perform an 'Update Driver' in Device Manager that old driver is the one picked up if I use the 'Search Automatically...' option: it prefers that to the new AMD one when I have had that running.

That is puzzling as is also Windows Update preference. The latest driver I see listed in Windows Catalog for the Radeon R7 M265 is dated 24 April 2017 version 22.19.162.4. (I have to assume that is superior to the June 2015 one.) Why isn't Windows Update
providing at least that April 2017 driver?

I have downloaded Microsoft's tool for selecting a driver to leave alone during update but it does not list the Radeon driver so I can't freeze it. Obviously, I do not want to go so far as to freeze all driver or other updates.

Is anyone else still experiencing such an issue? Is anyone aware of a fix?

 

Windows 10 crashing during Installation of AMD Radeon Drivers Installation and is also not in Task Manager

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that the PC crash when trying to install AMD drivers. I’ll certainly assist you with this.



However, please let us know:

• When you say “every attempt of reinstalling it causes the PC to crash”, do you receive a Blue Screen error?
  
• What is the error message that you get?
  

I would suggest you to try downloading the AMD Auto-Detect software, which will automatically detect the graphics card and install the drivers. To download AMD Auto-Detect, visit the website
https://www.amd.com/en/support and click on Download Now for Auto-Detect and Install Radeon™ Graphics Drivers for Windows.



You can also try installing an older version of drivers from
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580 and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator