Windows 10: Windows 10 build 1809 update blue screen SYSTEM_SERVICE_EXCEPTION

Discus and support Windows 10 build 1809 update blue screen SYSTEM_SERVICE_EXCEPTION in Windows 10 Installation and Upgrade to solve the problem; I am getting blue screen very few hours after upgrading to windows 10 build 1809 . does anyone have a better idea from the following memory dump?... Discussion in 'Windows 10 Installation and Upgrade' started by LEONYU1, Oct 5, 2018.

  1. LEONYU1
    LEONYU1 Win User

    Windows 10 build 1809 update blue screen SYSTEM_SERVICE_EXCEPTION


    I am getting blue screen very few hours after upgrading to windows 10 build 1809 .


    does anyone have a better idea from the following memory dump?


    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 0000000080000003, Exception code that caused the bugcheck
    Arg2: fffff8015c7c27f8, Address of the instruction which caused the bugcheck
    Arg3: ffff83806bbef970, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------

    KEY_VALUES_STRING: 1

    TIMELINE_ANALYSIS: 1

    DUMP_CLASS: 1
    DUMP_QUALIFIER: 401
    BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
    SYSTEM_MANUFACTURER: Dell Inc.
    SYSTEM_PRODUCT_NAME: Precision Tower 5810
    SYSTEM_SKU: 0617
    BIOS_VENDOR: Dell Inc.
    BIOS_VERSION: A25
    BIOS_DATE: 02/02/2018
    BASEBOARD_MANUFACTURER: Dell Inc.
    BASEBOARD_PRODUCT: 0HHV7N
    BASEBOARD_VERSION: A00
    DUMP_TYPE: 1
    BUGCHECK_P1: 80000003
    BUGCHECK_P2: fffff8015c7c27f8
    BUGCHECK_P3: ffff83806bbef970
    BUGCHECK_P4: 0
    EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
    FAULTING_IP:
    nt!MiVerifyImageHeader+374
    fffff801`5c7c27f8 cc int 3
    CONTEXT: ffff83806bbef970 -- (.cxr 0xffff83806bbef970)
    rax=0000000000000000 rbx=ffffaf80bc3530d0 rcx=0000000000000000
    rdx=ffff83806bbf0610 rsi=ffffaf80bc353000 rdi=0000000000000000
    rip=fffff8015c7c27f8 rsp=ffff83806bbf0360 rbp=0000000000000f30
    r8=ffffaf80bc353000 r9=0000000000000f30 r10=ffff877fffffffff
    r11=000000000000020b r12=0000000000000000 r13=ffffaf80bc3530d0
    r14=0000000000000001 r15=00000000000000d0
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000246
    nt!MiVerifyImageHeader+0x374:
    fffff801`5c7c27f8 cc int 3
    Resetting default scope
    CPU_COUNT: 8
    CPU_MHZ: da4
    CPU_VENDOR: GenuineIntel
    CPU_FAMILY: 6
    CPU_MODEL: 4f
    CPU_STEPPING: 1
    CPU_MICROCODE: 6,4f,1,0 (F,M,S,R) SIG: B00002C'00000000 (cache) B00002C'00000000 (init)
    BLACKBOXBSD: 1 (!blackboxbsd)

    BLACKBOXPNP: 1 (!blackboxpnp)

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
    BUGCHECK_STR: 0x3B
    PROCESS_NAME: CcmExec.exe
    CURRENT_IRQL: 0

    ANALYSIS_SESSION_TIME: 10-05-2018 16:57:59.0374
    ANALYSIS_VERSION: 10.0.17134.1 x86fre
    LAST_CONTROL_TRANSFER: from fffff8015c7c11e7 to fffff8015c7c27f8

    STACK_TEXT:
    ffff8380`6bbf0360 fffff801`5c7c11e7 : 00000000`00000002 ffff8380`6bbf0490 ffff8380`6bbf04b8 ffff8380`6bbf04b8 : nt!MiVerifyImageHeader+0x374
    ffff8380`6bbf0390 fffff801`5c7b05b1 : ffff8380`6bbf0840 00000004`00000002 00000000`00000000 00000000`00000000 : nt!MiCreateImageFileMap+0x2ab
    ffff8380`6bbf0560 fffff801`5c8366be : ffffc282`8628ced0 ffff8380`6bbf0840 ffff8380`6bbf0840 00000000`00000002 : nt!MiCreateNewSection+0x219
    ffff8380`6bbf06d0 fffff801`5c8368af : ffff8380`6bbf0700 00000000`00000000 ffffc282`8628ced0 00000000`00000000 : nt!MiCreateImageOrDataSection+0x2fe
    ffff8380`6bbf07c0 fffff801`5c8357f8 : 00000000`11000000 ffff8380`6bbf0b80 00000000`00000001 00000000`00000002 : nt!MiCreateSection+0xff
    ffff8380`6bbf0940 fffff801`5c835594 : 00000028`66bfd6e8 00000000`00000005 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x1f8
    ffff8380`6bbf0a20 fffff801`5c45f085 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateSection+0x54
    ffff8380`6bbf0a90 00007ffb`a20deed4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000028`66bfd678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`a20deed4



    FOLLOWUP_IP:
    nt!MiVerifyImageHeader+374
    fffff801`5c7c27f8 cc int 3
    FAULT_INSTR_CODE: fe16e9cc
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: nt!MiVerifyImageHeader+374
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: nt
    DEBUG_FLR_IMAGE_TIMESTAMP: 1fa44fc4
    STACK_COMMAND: .cxr 0xffff83806bbef970 ; kb
    IMAGE_NAME: memory_corruption
    BUCKET_ID_FUNC_OFFSET: 374
    FAILURE_BUCKET_ID: 0x3B_nt!MiVerifyImageHeader
    BUCKET_ID: 0x3B_nt!MiVerifyImageHeader
    PRIMARY_PROBLEM_CLASS: 0x3B_nt!MiVerifyImageHeader
    TARGET_TIME: 2018-10-05T08:51:30.000Z
    OSBUILD: 17763
    OSSERVICEPACK: 0
    SERVICEPACK_NUMBER: 0
    OS_REVISION: 0
    SUITE_MASK: 272
    PRODUCT_TYPE: 1
    OSPLATFORM_TYPE: x64
    OSNAME: Windows 10
    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
    OS_LOCALE:
    USER_LCID: 0
    OSBUILD_TIMESTAMP: 1986-10-28 13:40:20
    BUILDDATESTAMP_STR: 180914-1434
    BUILDLAB_STR: rs5_release
    BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
    ANALYSIS_SESSION_ELAPSED_TIME: 874
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:0x3b_nt!miverifyimageheader

    :)
     
    LEONYU1, Oct 5, 2018
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    Blue screen error - SYSTEM_SERVICE_EXCEPTION

    Hi,

    Blue screen errors usually occur due to system file corruption and outdated drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build of Windows 10 is currently installed on your computer?
    • What changes have you made to the device before you encountered these errors?

    In the meantime, we suggest performing the steps available in this link. It serves as a guide on how
    to troubleshoot blue screen errors in Windows 10.

    We're looking forward to your response.
     
    Darleen Pen, Oct 5, 2018
    #2
  3. YAPHENG
    YapHeng Win User
    Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION

    Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION How to fix this problem?
     
    YapHeng, Oct 5, 2018
    #3
  4. TRINH THANHTUNG
    TRINH THANHTUNG Win User

    Windows 10 build 1809 update blue screen SYSTEM_SERVICE_EXCEPTION

    Help: Windows 10 Blue Screen SYSTEM_SERVICE_EXCEPTION (Netio.sys)

    Dear Mr.Jefferson,

    your reference as below:

    • Have you made any changes on your computer prior to this issue? -> No. i have not made any change on my PC prior this issue.

    • Aside from getting the dump file, did you perform any troubleshooting steps? -> i tried update all driver to news version, check all hardware , uninstall some hardware and software unnecessary. tried clean register with CCleaner software.
      But all my PC still happen Blue screen errors sometime

    "we suggest following the methods in this article to troubleshoot blue screen
    errors." ->     I will try again with clean boot.

    After i tried all methods as you suggest, the blue screen errors happen when i use Microsoft Edge.

    Dump File 090317-22906-01.dmp

    Crash Time 03/09/2017 3:17:37 CH

    Bug Check String SYSTEM_SERVICE_EXCEPTION

    Bug Check Code 0x0000003b

    Parameter 1 00000000`c0000005

    Parameter 2 fffff808`00af0918

    Parameter 3 ffffb581`65bc4ff0

    Parameter 4 00000000`00000000

    Caused By Driver NETIO.SYS

    Caused By Address NETIO.SYS+10918

    File Description Network I/O Subsystem

    Product Name Microsoft® Windows® Operating System

    Crash Address ntoskrnl.exe+16c560Could you please support to me this problem ?

    Thank you.
     
    TRINH THANHTUNG, Oct 5, 2018
    #4
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Windows 10 build 1809 update blue screen SYSTEM_SERVICE_EXCEPTION

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